Issue with Zoho Projet

Issue with Zoho Projet

Zoho Project on all the cellphones of my customer is crashing. He has mixed brands (Samsung and Pixel).
Everything is fine on website and mobile website.

Could not reproduce the issue in workshop using Samsung/Pixel/iPhone

Uninstallation of Zoho Project and reinstallation did not solve the issue.

For now one of our users did this which fixed the problem on her Pixel :
Uninstallation of ALL Zoho apps (Project/Books/CRM/etc)
Rebooting of her device
Installation of Project and CRM
Everything is fine, even after a second reboot.

We will be testing the solution on more devices soon. Please keep us posted if you get similar behavior.

Thank you.

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