Issues with Actions By Zoho Flow

Issues with Actions By Zoho Flow

Hi,

I have a workflow that fires when a deal reaches a stage.  This then sends out a contract for the client to sign.  I have connected this up through Actions by Zoho Flow.  

Unfortunately this fails to send out.  I have tracked it down to the date fields. For example a number of places I have the clients date of birth on the contract.  These are prefilled from data on the deal record.  When these are not connected the contract sends fine.  when these are not set as a required field the contract goes out fine but doesn't pull through the date of birth.  When these are connected and the fields are required then the contract is not sent out.

I have made sure that the formatting on fields are correct and they both are set at DD/MM/YYYY but still doesn't want to sent.  This is also set correctly at the field mapping.

I have got a flow working that does the same thing and works, unfortunately because another workflow passes the deal to the stage it won't activate the workflow with the webhook for the flow to fire.

Not sure if you can help with this.

Thanks
Jon

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方