Issues with PhoneBridge and RingCentral

Have been playing with Zoho CRM, PhoneBridge and RingCentral for a few months and having ongoing issues.

1. All of a sudden RingCentral will stop dialing when a call is initiated from Zoho CRM. Shutting everything down and starting it back up will allow calls to be dialed, but after 4 or 5 calls it stops. It goes through the motions and shows that a call is being placed, but no call is dialed.

2. No obvious place to hang up an in-progress call from Zoho. The window pops up when a call is placed from Zoho, but there is nothing I can find to do a manual hang up once dialing starts.

3. Zoho CRM documentation states that calls can be recorded and saved to Zoho, yet there are no controls that I can find to do this. *9 in the RingCentral interface will start phone recording, but what I find when dialing from Zoho is that the RingCentral interface sits there dumb and seemingly unaware that Zoho has placed a call.

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