Greetings from Zoho SalesIQ!
This July, at Zoho SalesIQ, we are hosting a webinar that will teach you all about Answer bots and how you can configure one for your website.
What are Answer Bots?
The Answer Bot is a smart support assistant that uses the resources in your SalesIQ portal to answer your visitors' basic redundant questions.
Resources are the "Brain of the Answer bot".These resources (FAQs, Articles and Small Talk) are the ones that will be used to train your AI Bot. The bot will use these resources to analyse visitor queries and answer them. A rich knowledge base will help the answer bot improve and respond to a wide range of business queries.
What's the webinar about?
In the webinar, you will learn about:
- What is the Answer bot?
- Benefits of using an Answer bot for your website
- Configurations in the Answer bot
- How to setup the Answer bot?
- Setting up the bot profile
- Choosing the resources to support your answer bot in answering queries
- Response Configuration
- Behaviour Configuration to configure the different behavioural aspects of the bot.
- How to deploy the Answer bot on your business website?
- How to add more articles and increasing the efficiency of your Answer bot ?
- Adding and managing UAQs
Webinar Details:
Title : Learn all about Answer bots - the resource-based support assistants in Zoho SalesIQ!
Date and Time : July 28, 2021 10:00 AM PDT
Duration : 1 hour
Hoping to see you there!
Regards,
Michelle