Journaling Error - NEEDS TO BE FIXED

Journaling Error - NEEDS TO BE FIXED

When multiple bills are paid via the Vendor interface, Zoho Books wrongly journals the payment and bills through the Pre-Paid Expenses account, even when the payment is made after the bill arrives.

I raised a support ticket, and the response was, "Oh, that's just how we do it."


Bookkeeping is not some subjective exercise where "close enough" is fine. You cannot have journal entries for transactions that did not happen. No expenses were pre-paid, so neither the payment nor the bills should be reflected in that account.

This is a glaring bug that needs to be addressed immediately. I don't care that this is how the programmers thought it should work or (more likely) what made their job a little easier.

The payment should be a journal entry crediting the payment account and debiting accounts payable. That's it. Prepaid expenses shouldn't enter the equation.

There is no justification for this. FIX IT.

      Zoho SalesIQ Resources

            Zoho TeamInbox Resources

              Zoho DataPrep Resources

                  Zoho CRM Plus Resources

                    Zoho Books Resources

                      Zoho Subscriptions Resources

                        Zoho Desk Resources

                          Zoho Projects Resources

                            Zoho Sprints Resources

                              Qntrl Resources

                                Zoho Creator Resources

                                  Zoho WorkDrive Resources

                                      Zoho Campaigns Resources

                                        Zoho CRM Resources

                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now

                                                      Zoho Show Resources

                                                        Zoho Writer Writer

                                                        Get Started. Write Away!

                                                        Writer is a powerful online word processor, designed for collaborative work.