Q: With Zoho CRM Assignment, can we customize transfer to owner base on GoogleSheet or some tools else because my company uses Zoho just for the B2C department and can I assign a lead with conditions are Lead was created yesterday, and count the number of total lead before assign and maximum 1 user can received list of lead?

1. Go to Setup > Automation > Assignment Rules.
2. Click +New Assignment Rule.
3. Choose the module you want create the assignment rule for, give a name and a description of the rule.
4. Click Next.
5. Under Create Rule Entry, select Records matching certain conditions. 
6. In the first drop-down, select the "Created Time" field.
7. In the next drop-down, select "Yesterday". You will notice that the value will be "${YESTERDAY}", by default. This helps you to apply the rule dynamically to Leads that were created yesterday.

• Set the threshold (maximum number of records a user can be assigned with).
• Assign a user as the default assignee when all the users are at their respective threshold limits.
• Check for the user's threshold at specific time intervals to assign records.
• Reallocate records when they remain with the default assignee for a set period.
• Move them to a new user based on another assignment rule or round-robin
• Exempt threshold settings for a user when a certain criterion is met.

Q. To avoid duplication of DOM id, class, and Javascript function names in widgets with those on the CRM side, I would like to see a list of DOM id, class, and function names used on the CRM side.

Q. An obstacle that I found when I was preparing my first widget, was how to make it have the same style as Zoho CRM, I mean the colors and font, unfortunately there is no documentation of it or maybe it is not well explained. 

Q. Can we use widgets without consuming API credits?