Kaizen #118 - Mass Delete Records Across Modules (Part II)

Kaizen #118 - Mass Delete Records Across Modules (Part II)

Hey there! Welcome back to yet another insightful post in our Kaizen series!

Picking up the thread from our last post, let's explore how to automate the process of mass deleting child records directly from the parent record's details page. This approach eliminates the need to click the Cascade Delete button repeatedly, when dealing with parent records containing over 2000 child records.

Prevent Additional Clicks to Delete 2000+ Records

Step 1 - Get the Child Record Count

Make a COQL API call in the function and get the total number of child records associated with the specific parent record.

queryMap = Map();
queryMap.put("select_query","select COUNT(id) from Participants where Training_Program=" + id);
response = invokeurl
[
type :POST
parameters:queryMap.toString()
connection:"crm_oauth_connection"
];

Step 2 - Loops and Deluge Script

The count of child records obtained from the preceding step's response will determine the necessary iterations for executing the action. 

---> To ascertain the number of iterations, divide the total record count by 2000, and consider the nearest largest integer as the iteration count.
---> Subsequently, the entire function from the earlier post will undergo looping. Whenever the button is clicked, the placeholders (whitespaces) will be filled in accordance with the record count division, ensuring seamless delete process.
---> If there are no child records available, then it should skip the loop and delete the parent record alone. 

iterations = (response.getJSON("data").get(0).get("COUNT(id)") / 2000).ceil();
no_records_flag = false;
if(iterations == 0)
{
no_records_flag = true;
iterations = 1;
}
iterationString = "".leftPad(iterations).replaceAll(" ",",").toList().subList(0,iterations);
for each iteration in iterationString
{
if(!no_records_flag)
Handle the function code from previous post here.
}

Let us now check this from the details page of a Training Program with 7000 participants. 


Looping Constraints in Functions

The maximum file size for the function code is 2 mb and less than 1 mb is preferable for the seamless execution, which translates to approximately 6,500 lines of code. Furthermore, the function's maximum execution time is capped at 5 minutes. Any function surpassing this limit will be automatically terminated, accompanied by the error message: The limit of time has reached its maximum 300000 (milliseconds).

We trust you found this post both beneficial and informative!

Your thoughts and perspectives matter to us. If there is a topic you would like us to delve into or if you have any questions, please feel free to drop a comment below or send us an email at support@zohocrm.com.

Keep an eye out for future posts packed with similar content!

Cheers!


Additional Reading

Deluge Script
  • Number Functions in Deluge - ceil 
  • Text Functions - leftpad
Query API






    Access your files securely from anywhere


          All-in-one knowledge management and training platform for your employees and customers.







                                Zoho Developer Community




                                                      • Desk Community Learning Series


                                                      • Digest


                                                      • Functions


                                                      • Meetups


                                                      • Kbase


                                                      • Resources


                                                      • Glossary


                                                      • Desk Marketplace


                                                      • MVP Corner


                                                      • Word of the Day


                                                      • Ask the Experts



                                                                • Sticky Posts

                                                                • Kaizen #198: Using Client Script for Custom Validation in Blueprint

                                                                  Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
                                                                • Kaizen #226: Using ZRC in Client Script

                                                                  Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
                                                                • Kaizen #222 - Client Script Support for Notes Related List

                                                                  Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
                                                                • Kaizen #217 - Actions APIs : Tasks

                                                                  Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                                • Kaizen #216 - Actions APIs : Email Notifications

                                                                  Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are


                                                                Manage your brands on social media



                                                                      Zoho TeamInbox Resources



                                                                          Zoho CRM Plus Resources

                                                                            Zoho Books Resources


                                                                              Zoho Subscriptions Resources

                                                                                Zoho Projects Resources


                                                                                  Zoho Sprints Resources


                                                                                    Qntrl Resources


                                                                                      Zoho Creator Resources



                                                                                          Zoho CRM Resources

                                                                                          • CRM Community Learning Series

                                                                                            CRM Community Learning Series


                                                                                          • Kaizen

                                                                                            Kaizen

                                                                                          • Functions

                                                                                            Functions

                                                                                          • Meetups

                                                                                            Meetups

                                                                                          • Kbase

                                                                                            Kbase

                                                                                          • Resources

                                                                                            Resources

                                                                                          • Digest

                                                                                            Digest

                                                                                          • CRM Marketplace

                                                                                            CRM Marketplace

                                                                                          • MVP Corner

                                                                                            MVP Corner









                                                                                              Design. Discuss. Deliver.

                                                                                              Create visually engaging stories with Zoho Show.

                                                                                              Get Started Now


                                                                                                Zoho Show Resources

                                                                                                  Zoho Writer

                                                                                                  Get Started. Write Away!

                                                                                                  Writer is a powerful online word processor, designed for collaborative work.

                                                                                                    Zoho CRM コンテンツ





                                                                                                      Nederlandse Hulpbronnen


                                                                                                          ご検討中の方





                                                                                                                    • Recent Topics

                                                                                                                    • Zoho Mail iOS app update: Spam Controls & Sender Verification

                                                                                                                      Hello everyone! We are excited to introduce spam control enhancements in the Zoho Mail iOS app update. Let's dive into what's new. Spam Alerts in Mail Preview : Mail preview now shows warning alerts for emails identified as potentially harmful, helping
                                                                                                                    • Mise à jour de Zoho Books – France

                                                                                                                      Chers clients, Merci pour votre patience et votre soutien continu. Avec les évolutions réglementaires à venir en France nous introduisons de nouvelles fonctionnalités dans Zoho Books pour les clients français. Ces mises à jour ont été conçues pour répondre
                                                                                                                    • Admin Logging in as another User

                                                                                                                      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Latest Update (27th April 2026): With the early
                                                                                                                    • Zoho Books API: Bulk update thousands of records using Node.js with OAuth refresh, retries and resume support

                                                                                                                      Hello everyone, During Zoho Books implementations, one common challenge is updating a large number of existing records. The current options are usually: Update records manually from the UI using Mass Update (with limited batch size). Update records one
                                                                                                                    • SalesIQ's Summer '26 Release: For The Moments That Matter

                                                                                                                      Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation
                                                                                                                    • CNIL - Suivi de Pixel

                                                                                                                      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant
                                                                                                                    • Customer/Vendor Portal session duration - can it be extended?

                                                                                                                      Hi all, We'd like to know how long the login session lasts for the Customer/Vendor Portal in Zoho Books, and whether there's any way to extend it (either through settings or via support/API). Right now this is causing a pretty poor experience for our
                                                                                                                    • Accessible & Customizable User Governance in Zoho Projects!

                                                                                                                      As teams expand and collaborate with multiple external collaborators across projects, keeping control of user access to project data becomes a challenge. Mismanaged access can cause accidental or unauthorized edits, data leaks and lack of accountability.
                                                                                                                    • Bulk deleting Zoho CRM records using Deluge, COQL and CRM API

                                                                                                                      Hello everyone, During CRM implementations, data cleanup is a common task, especially after testing, migrations, imports, or integration development. The Zoho CRM UI allows deleting records in batches of 100, which is not practical when dealing with thousands
                                                                                                                    • CNIL - Suivi de Pixel

                                                                                                                      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant
                                                                                                                    • Zoho CRM Layout Rules: Nine New Actions, Profile-Based Execution, and Interactive Preview

                                                                                                                      Hello everyone, Availability: This feature is now available for customers in the JP and SA DCs. It is planned to be released for other customers in soon. We’re excited to announce powerful new enhancements to Layout Rules in Zoho CRM - a feature built
                                                                                                                    • How to View Part Inventory and Warehouse Location When Creating a Work Order in Zoho FSM

                                                                                                                      Hi everyone, We’re currently setting up Zoho FSM and would like to improve how our team selects parts when creating a Work Order. Right now, when we add a part or item to a Work Order, we can select it from our Zoho Inventory list but we don’t see any
                                                                                                                    • Zoho Sprints - Q2 Updates for 2026

                                                                                                                      Improve your agile project management experience with the newly released capabilities in Zoho Sprints. This quarter we've shipped a few new features and enhancements that are built around smarter planning and execution tools, tighter integrations, and
                                                                                                                    • Problem with currency field in Zoho CRM

                                                                                                                      Hi Guys Zoho Books has a feature in currency fields that automatically converts decimal numbers with commas ( , ) to period format ( . ) when pasting them. For example: R$ 2,50 --> R$ 2.50 Is this behavior available in Zoho CRM? I couldn't find any configuration
                                                                                                                    • Building extensions #5: Creating custom user interfaces using widgets

                                                                                                                      In our last post, we looked at connections and how they help build a seamless integration with an example. In this post, we'll explore creating widgets in Zoho Sprints and their benefits with a real-time example. Widgets What and where? Widgets are custom
                                                                                                                    • Images not saved in notes

                                                                                                                      Created noteboards and create a note, copy pasted the image, close the note and open again, image is not coming this same problem occurs in note on notebook I have attached the replication steps as video url to analyse it, and also attached the videos
                                                                                                                    • How to Change Notecard Color After It Is Created

                                                                                                                      I would like to change the color of a Notecard that already exists in my notebook. I can't for the life of me figure out how to do it. I don't see an option or color picker anywhere.
                                                                                                                    • Cannot export Zoho Notebook data nor search via MCP (GDPR)

                                                                                                                      Hi, I'm using Zoho Notebook for a few years now. Not as my main notetaking app, but for specific usecases I did find it handy. Now I want to export all my data. Preferably all notes in html format with metadata like note title, included images and parent
                                                                                                                    • Add a MATRIX field to the forms creation

                                                                                                                      Same as Zoho forms, we need a Matrix field in Zoho Creator forms, is very usefull
                                                                                                                    • incoming mails not received

                                                                                                                      incoming mails not received
                                                                                                                    • Integrate QuickBooks with Bigin and streamline your sales and accounting!

                                                                                                                      If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. By connecting these two platforms, you can now manage your CRM and financial processes
                                                                                                                    • Automatically calculate and include tax on quotes

                                                                                                                      I've recently been VAT registered and now need to include VAT on my quotes. I have been able to set the tax label and amount but still need to click the tax link and select the tax I wish to include before it appears on the quote. Does anyone know of
                                                                                                                    • Relative Dates

                                                                                                                      Is there a way to apply a Relative Date filter in DataPrep (ie. Today or Yesterday)? I need to filter a dataset to only include rows with a created date of yesterday, but I’m not finding a way to do it?
                                                                                                                    • Change email addresses - Advise how

                                                                                                                      Good day, I need assistance to change all our users email addresses Please advise
                                                                                                                    • email signature

                                                                                                                      How do you add an email signature
                                                                                                                    • Email Forwarding | How to Enable and Disable Email Forwarding on a Non-Admin User Account

                                                                                                                      Email Forwarding Issue: Enable and Disable Email Forwarding
                                                                                                                    • Ask the Experts 31: Improving support performance with reports and dashboards

                                                                                                                      Hello everyone, Join us for the next Ask the Experts (ATE) session! Ask the Experts is an opportunity to connect with people who have deep knowledge of Zoho Desk. Let's look at the topic we're focusing on this month. Just as we rely on the right tools
                                                                                                                    • Zia AI capabilities now available in all paid editions

                                                                                                                      Hello everyone, We are expanding the availability of AI-powered features in Desk to the other paid subscriptions from 7th July 2026. Right now, the following AI-based features are available for Enterprise edition users: Intelligence: Sentiment analysis,
                                                                                                                    • Product updates in Zoho Workplace applications | June 2026

                                                                                                                      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of June. Zoho Mail Alphanumeric support for attachment extensions in rule conditions Attachment extension
                                                                                                                    • Biggest supported size of a note

                                                                                                                      I'm still testing this ZOho Notebook before purchasing a premium licence and can't work with large notes. I store personal vocabulary in two 13,000-word / 83200-character notes. Same poor experience with PC, Web, and mobile apps: Is there an application
                                                                                                                    • I need help lease Email

                                                                                                                      I' not getting an email replay when someone open a ticket
                                                                                                                    • Sigma function call hangs forever from Desk widget — app_install_id/encapiKey are null

                                                                                                                      Calling ZOHODESK.request() from the widget to invoke a Sigma DRE function URL hangs forever (never resolves, never rejects, no error) until client timeout. Tried with merge fields app_install_id={{sigmaInstallId}}/{{installationId}} and encapiKey={{enCapApiKey}}
                                                                                                                    • Draft quotes, sales orders, and raise invoices for services in CRM

                                                                                                                      Create Quotes, Sales Orders, and Invoices for Services in Zoho CRM You can now draft Quotes, and Sales Orders as well as raise Invoices for services in Zoho CRM. And how is that possible? By filling out the Service subform in your Quotes, Sales Orders
                                                                                                                    • Error Code 2945 , PATTERN_NOT_MATCHED

                                                                                                                      Hi, I am trying out Zoho Creator API.  However, I always get the following <response>     <code>2945</code>     <message>PATTERN_NOT_MATCHED</message> </response> However, error code list error as Invalid Ticket. I do not know what is wrong. 
                                                                                                                    • Action Required: Allowlist New IP Ranges for the EU Data Center

                                                                                                                      Dear Users, We are adding new IP ranges for the Zoho Analytics EU data center (https://analytics.zoho.eu) If you connect Zoho Analytics to cloud databases (both Live Connect and import), such as Amazon RDS, Amazon Redshift, or Microsoft Azure, you must
                                                                                                                    • Is there a way to see a total of time agents spend on ticket today in Analytics?

                                                                                                                      I am trying to see if there is a way to look at and add the total amount of time agent have entered into tickets in desk TODAY, like a running total, not every time entry so it would show John smith 1:55:20 total Bob smith 4:20:22 total etc
                                                                                                                    • Tips & Tricks #3: Zoho CRM - Agentes en la página de inicio

                                                                                                                      Hola a todos, Vuestros Agentes realizan un trabajo muy útil. Encuentran información como clientes potenciales importantes, oportunidades de venta y actualizaciones relevantes. Sin embargo, hasta ahora no era posible ver esa información directamente en
                                                                                                                    • Automating CRM backup storage?

                                                                                                                      Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
                                                                                                                    • 'Pinned' notes feature of a pipeline record

                                                                                                                      Hi team, Could you please implement a feature which will allow users to pin different notes so that they will appear at the very top of the notes tab in a pipeline record. Sometimes we have a wide range of notes on a record which means more important
                                                                                                                    • Associate emails from both primary and secondary contacts to deal

                                                                                                                      We need to associate emails from multiple contacts to a deal. Please advise how this can be achieved. At present, only emails from primary contacts can be associated. Thanks
                                                                                                                    • Next Page