Kaizen 213 - Workflow APIs - Part 1

Kaizen 213 - Workflow APIs - Part 1


Welcome to another week of Kaizen!

If you have ever managed complex business processes, you know that Workflows are the quiet backbone of any well-run business process. They keep things moving; assigning owners, sending alerts, keeping deals on track, and much more. But until now, you could not manage them via APIs. That changes with the release of Workflow APIs.

In this series, we will work through a real-world scenario together, showing you how to transition from manually managing workflows to governing them using APIs. We’ll look at Zylker Cloud Services, an IT solutions provider trying to bring order to its growing CRM automations.

The use case: Scaling the sales process at Zylker Cloud Services 

Zylker’s sales process touches multiple teams and modules like Leads, Deals, Calls, Appointments, etc. Over time, different team members created their own workflows. The result is familiar to anyone who has scaled fast:

  • Multiple versions of what should be the same process

  • Old, unused workflows still running.

Now, Zylker wants to bring structure and visibility to this automation sprawl. Their system administrators are building a custom admin dashboard to monitor and manage CRM workflows, without needing deep CRM expertise.

They want to:

  • Display a real-time list of all workflows with their status

  • Gain insights into workflow distribution across modules

  • Identify inactive or outdated workflows that may need cleanup.

However, the CRM UI only allows viewing one workflow at a time. There is no consolidated view to see all workflows, their triggers, and their status across modules. That makes auditing and governance tedious and error-prone, especially at scale.

This is exactly what the Workflow APIs solve. With this, they can:

  • Audit all existing workflows.

  • Review how and when they trigger.

  • Identify which modules and actions are supported before creating new rules or updating existing ones.

  • Update existing rules and create new rules.

  • Delete the rules that are no longer needed.

You can not build a dynamic admin dashboard or an automated audit system for Workflows through just clicks. But you can do this now, with Workflow APIs.

STEP 1: Discover and audit existing workflows

Before changing anything, we need to understand what we are working with. How many workflows do we have? What do they do? How many more can we create?

To get a complete inventory of Workflow rules, we can use the GET Workflow Rules API. This API returns a list of all the Workflow Rules configured for the CRM account.

Sample Request:

GET {api-domain}/crm/v8/settings/automation/workflow_rules

This initial audit acts like a master list, giving us an overall picture. It helps understand the scope of the automation landscape and identify obvious redundancies, like multiple workflows with similar names or purposes.

Sample Response:

{

    "workflow_rules": [

        {

            "created_time": "2024-01-15T14:20:30+05:30",

            "execute_when": {

                "details": {

                    "trigger_module": {

                        "api_name": "Deals",

                        "id": "4876876000000002181"

                    },

                    "repeat": false

                },

                "type": "create_or_edit"

            },

            "editable": true,

            "module": {

                "api_name": "Deals",

                "id": "4876876000000002181"

            },

            "deprecated": false,

            "deletable": true,

            "description": "Alert VP of Sales for high-value opportunities",

            "source": "crm",

            "created_by": {

                "name": "Matthew Mayers",

                "id": "4876876000001360001"

            },

            "last_executed_time": null,

            "modified_time": "2024-01-23T12:23:12+05:30",

            "name": "VP Alert - High Value Deal",

            "modified_by": {

                "name": "Matthew Mayers",

                "id": "4876876000001360001"

            },

            "lock": {

                "locked_by": null,

                "message": null,

                "status": false

            },

            "id": "4876876000016390024",

            "category": "default",

            "conditions": [

                {

                    "sequence_number": 1,

                    "instant_actions": {

                        "actions": [

                            {

                                "related_details": null,

                                "name": "VP notified",

                                "details": {

                                    "module": {

                                        "api_name": "Deals",

                                        "id": "4876876000000002181"

                                    }

                                },

                                "id": "4876876000016390063",

                                "type": "field_updates"

                            },

                            {

                                "related_details": {

                                    "best_time": true

                                },

                                "name": "High value deal alert",

                                "id": "4876876000016390015",

                                "type": "email_notifications"

                            }

                        ]

                    },

                    "scheduled_actions": [

                        {

                            "execute_after": {

                                "period": "business_days",

                                "unit": 1

                            },

                            "id": "4876876000016390074",

                            "actions": [

                                {

                                    "related_details": null,

                                    "name": "Confirm VP follow-up",

                                    "id": "4876876000016390067",

                                    "type": "tasks"

                                }

                            ]

                        }

                    ],

                    "criteria_details": {

                        "relational_criteria": {

                            "module_selection": null,

                            "criteria": null,

                            "module": null

                        },

                        "criteria": {

                            "group_operator": "AND",

                            "group": [

                                {

                                    "comparator": "equal",

                                    "field": {

                                        "api_name": "Amount",

                                        "id": "4876876000000002557"

                                    },

                                    "type": "value",

                                    "value": "50000"

                                },

                                {

                                    "comparator": "equal",

                                    "field": {

                                        "api_name": "Stage",

                                        "id": "4876876000000002565"

                                    },

                                    "type": "value",

                                    "value": "Negotiation/Review"

                                }

                            ]

                        }

                    },

                    "id": "4876876000016390025"

                }

            ],

            "status": {

                "active": true

            }

        },

        {

            "id": "4876876000012015001",

            "name": "Lead Assignment - North Region",

            "module": {"api_name": "Leads"},

            "status": {"active": true},

            "execute_when": {"type": "create"},

            "last_executed_time": "2025-10-14T11:56:20+05:30"

            // ... other keys omitted for brevity

        },

        {

            "id": "4876876000012020001",

            "name": "Lead Assignment - South Region",

            "module": {"api_name": "Leads"},

            "status": {"active": true},

            "execute_when": {"type": "create"},

            "last_executed_time": "2025-10-14T10:30:15+05:30"

            // ... other keys omitted for brevity

        }

        // ... additional workflows

    ],

    "info": {

        "per_page": 200,

        "count": 71,

        "page": 1,

        "more_records": false

    }

}


The response gives us a comprehensive overview of all configured workflows. For each rule, we get the metadata including its unique ID, name, description, the module it operates on, its activation status, and details about when it triggers. We also get audit information like creation timestamps and which user made changes.

Working with large results

When you have hundreds of workflows, pagination helps. The response includes an info object with pagination details:

  • count: The number of workflows on the current page

  • per_page: The maximum number of records per page (default and max is 200)

  • page: The current page number

  • more_records: Indicates if there are additional records to fetch.

If the more_records key is true, we can retrieve the next page by using the page parameter in the request.

While getting all workflows gives you the big picture, we may often want to focus on specific areas. This API offers several parameters to narrow down our search:

Parameter type

Description

module
string

Filters workflows by the primary module they operate on.

trigger_module
string

Filters by related modules that can trigger workflows. Use this when you want workflows that are triggered by changes in related records.
Note: Requires the module parameter.
For example: module=Leads&trigger_module=Notes - Get lead workflows triggered by note activities

execute_on
string

Filters by the specific action that triggers the workflow.
Note: Requires the module parameter.

status_active
Boolean

Filters by activation status to see only active or inactive workflows. Useful for audits and cleanup operations.

filter
string

Searches workflows by name using a JSON filter.
Note: The value of this parameter must be URL-encoded.

page
integer

Specifies which page of results to return. Use this for pagination when you have a large number of workflows.

per_page
integer

Limits the number of workflows returned per page. The default and maximum value is 200.

sort_by
string

Sorts the workflows based on a specific field. The only supported value is modified_time.

sort_order
string

Sorts the workflows in ascending (asc) or descending (desc) order.

include_inner_details
string

Includes the inner details like conditions and actions of the workflows in the response.
Note: Requires the module parameter.

 

For example, to find all active lead workflows containing "Assignment" in their name, use:

https://www.zohoapis.com/crm/v8/settings/automation/workflow_rules?module=Leads&status_active=true&filter={"field":{"api_name":"name"},"comparator":"contains","value":"Assignment"}

 

Here is the API-call-ready version of the same, after URL encoding the filter value:


Now, if you inspect the response closely, you can see that we have two similar workflows: "Lead Assignment - North Region" and "Lead Assignment - South Region." And there is also an older workflow named "VP Alert - High Value Deal."

This workflow was created almost a year ago by a former team member, and it has not been modified for a long time. Is it still relevant? What exactly does it do? What criteria define a "high-value deal," and who exactly gets notified?

To answer these questions and understand the workflow's complete logic, we must examine it closely using the Get a Workflow API. This API returns the full configuration including all conditions, criteria thresholds, and specific actions for an individual workflow.

STEP 2: Inspect a single workflow using Get a Workflow API

Sample Request:

GET {api-domain}/crm/v8/settings/automation/workflow_rules/4876876000016390024

Here, 4876876000016390024 is the unique ID of the Workflow rule whose details we want to fetch, obtained from the response of Get all Workflows API.

Sample Response:

{

    "workflow_rules": [

        {

            "created_time": "2024-01-15T14:20:30+05:30",

            "execute_when": {

                "details": {

                    "trigger_module": {

                        "api_name": "Deals",

                        "id": "4876876000000002181"

                    },

                    "repeat": false

                },

                "type": "create_or_edit"

            },

            "editable": true,

            "module": {

                "api_name": "Deals",

                "id": "4876876000000002181"

            },

            "deprecated": false,

            "deletable": true,

            "description": "Alert VP of Sales for high-value opportunities",

            "source": "crm",

            "created_by": {

                "name": "Matthew Mayers",

                "id": "4876876000001360001"

            },

            "last_executed_time": null,

            "modified_time": "2024-01-23T12:23:12+05:30",

            "name": "VP Alert - High Value Deal",

            "modified_by": {

                "name": "Matthew Mayers",

                "id": "4876876000001360001"

            },

            "lock": {

                "locked_by": null,

                "message": null,

                "status": false

            },

            "id": "4876876000016390024",

            "category": "default",

            "conditions": [

                {

                    "sequence_number": 1,

                    "instant_actions": {

                        "actions": [

                            {

                                "related_details": null,

                                "name": "VP notified",

                                "details": {

                                    "module": {

                                        "api_name": "Deals",

                                        "id": "4876876000000002181"

                                    }

                                },

                                "id": "4876876000016390063",

                                "type": "field_updates"

                            },

                            {

                                "related_details": {

                                    "best_time": true

                                },

                                "name": "High value deal alert",

                                "id": "4876876000016390015",

                                "type": "email_notifications"

                            }

                        ]

                    },

                    "scheduled_actions": [

                        {

                            "execute_after": {

                                "period": "business_days",

                                "unit": 1

                            },

                            "id": "4876876000016390074",

                            "actions": [

                                {

                                    "related_details": null,

                                    "name": "Confirm VP follow-up",

                                    "id": "4876876000016390067",

                                    "type": "tasks"

                                }

                            ]

                        }

                    ],

                    "criteria_details": {

                        "relational_criteria": {

                            "module_selection": null,

                            "criteria": null,

                            "module": null

                        },

                        "criteria": {

                            "group_operator": "AND",

                            "group": [

                                {

                                    "comparator": "equal",

                                    "field": {

                                        "api_name": "Amount",

                                        "id": "4876876000000002557"

                                    },

                                    "type": "value",

                                    "value": "50000"

                                },

                                {

                                    "comparator": "equal",

                                    "field": {

                                        "api_name": "Stage",

                                        "id": "4876876000000002565"

                                    },

                                    "type": "value",

                                    "value": "Negotiation/Review"

                                }

                            ]

                        }

                    },

                    "id": "4876876000016390025"

                }

            ],

            "status": {

                "active": true

            }

        },

        {

            "id": "4876876000012015001",

            "name": "Lead Assignment - North Region",

            "module": {"api_name": "Leads"},

            "status": {"active": true},

            "execute_when": {"type": "create"},

            "last_executed_time": "2025-10-14T11:56:20+05:30"

            // ... other keys omitted for brevity

        },

        {

            "id": "4876876000012020001",

            "name": "Lead Assignment - South Region",

            "module": {"api_name": "Leads"},

            "status": {"active": true},

            "execute_when": {"type": "create"},

            "last_executed_time": "2025-10-14T10:30:15+05:30"

            // ... other keys omitted for brevity

        }

        // ... additional workflows ...

    ],

    "info": {

        "per_page": 200,

        "count": 71,

        "page": 1,

        "more_records": false

    }

}

 

The detailed response gives us a complete blueprint of the workflow. We can now see the exact business logic: the workflow triggers when deals are edited and meet two specific conditions; when the amount equals exactly $50,000 AND the stage is Negotiation/Review.

More importantly, we can see all the actions that execute: an immediate field update to mark deals as "VP notified," an email notification sent at the optimal time, and a follow-up task scheduled for one business day later. Here's what is really interesting about this detail; this workflow has never actually executed, despite being active for nearly a year, because the last_executed_time is null in the response.

Now we are left with some important questions. Is that $50,000 threshold too narrow? What if a $49,000 deal is just as important? And is the VP still the right person to alert? Are there additional stakeholders who should be notified beyond just the VP? These are the type of questions you can start answering once you inspect your workflows closely.

STEP 3: Check limits and distribution

Before making any changes, we must understand our automation capacity and how workflows are distributed across the organization. The Workflow APIs provide two key endpoints for this:

1. Get Workflow limits API

This API provides a comprehensive view of your organization's workflow capacity across multiple dimensions.

Sample Request:

GET {api-domain}/crm/v8/settings/automation/workflow_rules/actions/rules_count

Sample Response:

{

    "rules_count": {

        "scheduled_actions_per_rule_limit": 5,

        "total_rules_limit": 2500,

        "active_rules_configured": 71,

        "rules_per_process_limit": 10,

        "total_actions_per_rule_limit": 50,

        "total_rules_limit_per_module": 125,

        "active_rules_limit": 2000,

        "total_rules_configured": 82,

        "active_rules_limit_per_module": 75

    }

}

 

This response gives the following information:

  • Total Capacity: Zylker has a generous limit of 2,500 total workflows, with only 82 currently configured. This means that they are using just 3 percent of their total capacity.

  • Active Workflows: There are 71 active workflows, well below their 2,000 active workflow limit

  • Module-level Limits: Each module can support up to 125 total workflows, with 75 of those allowed to be active simultaneously.

  • Action Limits: Each condition in the Workflow can contain up to 50 total actions, with a maximum of five scheduled actions.

For Zylker, this is excellent news. Only 71 active workflows out of a 2,000 limit. This means we have substantial room for growth and can confidently create new workflows without worrying about capacity constraints.

2. Get module-wise counts API

This API tells you exactly how many workflow rules you have in each module. It shows both the total number of rules and how many are currently active. This helps you see where your automations are concentrated and where you might be missing opportunities.

Sample request:

GET  {api-domain}/crm/v8/settings/automation/workflow_rules/actions/module_specific_count

Sample Response:

{

    "module_specific_count": [

        {

            "active_rules_configured": 2,

            "module": {

                "api_name": "Products",

                "id": "4876876000000002213"

            },

            "total_rules_configured": 2

        },

        {

            "active_rules_configured": 2,

            "module": {

                "api_name": "Deals",

                "id": "4876876000000002181"

            },

            "total_rules_configured": 2

        },

        {

            "active_rules_configured": 4,

            "module": {

                "api_name": "Contacts",

                "id": "4876876000000002179"

            },

            "total_rules_configured": 5

        },

        {

            "active_rules_configured": 2,

            "module": {

                "api_name": "Appointments__s",

                "id": "4876876000002362026"

            },

            "total_rules_configured": 3

        },

        {

            "active_rules_configured": 4,

            "module": {

                "api_name": "Calls",

                "id": "4876876000000033015"

            },

            "total_rules_configured": 5

        },

        {

            "active_rules_configured": 43,

            "module": {

                "api_name": "Leads",

                "id": "4876876000000002175"

            },

            "total_rules_configured": 51

        },

        {

            "active_rules_configured": 14,

            "module": {

                "api_name": "Emails",

                "id": "4876876000000014163"

            },

            "total_rules_configured": 15

        }

    ]

}

 

Looking at this response, we can see 43 active workflows in Leads but only two in Deals. This tells us that Zylker is heavily focused on lead management but might be missing opportunities to automate their sales process later in the pipeline.

Together, these two APIs give a complete picture of the automation capacity and distribution.

What's next: From understanding to action 

Now that we have our foundation, we are ready to start building and refining.

In the next part of this Kaizen series, we will move from discovery to design. We’ll use the Workflow Configuration, Create, and Update APIs to standardize Zylker’s automation management, create new workflow rules, and update existing ones for consistency and efficiency.

We hope that you find this post on Workflow APIs useful. If you have any feedback, or if there are any pain-points that you would like us to address in our Kaizen series, please let us know in the comments, or reach out to us via support@zohocrm.com. We will be happy to help!

Until we meet again next Friday, Happy coding!

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                                                                                                                • Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused.

                                                                                                                  Hello. Lately we are having problems with some campaigns, which show us this error message. Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused. We can't find
                                                                                                                • Can I remove or divert certain contacts from an active Campaigns workflow?

                                                                                                                  I have created a workflow in Zoho Campaigns, which sends different emails, once contacts have been added to a mailing list. To choose which email to send to the contacts, there are conditions, which divert contacts based on their company type and their company size. There was a subsection of this workflow, where company size wasn't selected correctly, and some contacts have been sent down the wrong path and received the wrong email. The workflow contains a reminder loop and a further series of emails.
                                                                                                                • Customizing Helpcenter texts

                                                                                                                  I’m customizing the Zoho Desk Help Center and I’d like to change the wording of the standard widgets – for example, the text in the “Submit Ticket” banner that appears in the footer, or other built-in widget labels and messages. So far, I haven’t found
                                                                                                                • File Upload field automatically replaces spaces with underscores – support experience

                                                                                                                  Hi everyone, I want to share my recent experience regarding the File Upload field behavior in Zoho Creator and my interaction with the Zoho support team. When a user uploads a file, the system automatically renames the document by replacing spaces in
                                                                                                                • How to map fields from Zoho Recruit to Zoho People

                                                                                                                  I've got these fields from my Job Offer that I'm trying to map to the Work information fields in Zoho People, but they arent showing up. For example, how do I get the department name field (in the job post) to map to the work information field in Zoho
                                                                                                                • UTM in zoho campaigns

                                                                                                                  Helloo everybody!!! Someone know how IF ZOHO CAMPAIGNS has UTM for tracking the url of any campaigns. thank u
                                                                                                                • Full Context of Zoho CRM Records for Zia in Zoho Desk for efficient AI Usage

                                                                                                                  Hello everyone, I have a question regarding the use of Zia in Zoho Desk in combination with CRM data. Is it possible to automatically feed the complete context of a CRM record into Zia, so that it can generate automated and highly accurate responses for
                                                                                                                • Knowledge base printing

                                                                                                                  I saw a posting about printing the knowledge base as I was looking for the answer, but we would like the ability to print out the entire knowledge base with a click, keeping the same organization format.   Bonus would include an index of keywords and
                                                                                                                • Search not working!

                                                                                                                  I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
                                                                                                                • Zoho Books | Product updates | January 2026

                                                                                                                  Hello users, We’ve rolled out new features and enhancements in Zoho Books. From e-filing Form 1099 directly with the IRS to corporation tax support, explore the updates designed to enhance your bookkeeping experience. E-File Form 1099 Directly With the
                                                                                                                • Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

                                                                                                                  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
                                                                                                                • File Upload field not showing in workflow

                                                                                                                  Hi, I have added a field on Zoho CRM. I want to use it in a workflow where that particular field is updated based on another field, however it is not showing up in the field list to select it in the workflow. Why is this please?
                                                                                                                • Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option

                                                                                                                  Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
                                                                                                                • How do i integrate google analytics to Zoho Campaigns?

                                                                                                                  Looking to track Zoho Traffic from email Current topic is outdated
                                                                                                                • How do teams manage meeting follow-ups across Zoho tools?

                                                                                                                  We’re using Zoho tools for collaboration and tracking, but managing meeting notes, action items, and follow-ups across teams is still challenging. Curious how others are handling this within Zoho workflows. Are there best practices or integrations that
                                                                                                                • Adding a Deal to and Existing Contact

                                                                                                                  I want to easily add a Deal to an existing Contact. If I click on New Deal on the Contact page this currently this is what happens: All of the mandatory field (and other field) information exists within the Contact. Is there a simple way for it to automatically
                                                                                                                • Zoho Sprint Backlog View, filter by item status

                                                                                                                  Hello, In Zoho Sprints, it would be great to be able filter out specific items in the Backlog based on their status. We would like to track items that were Removed from our backlog without seeing them constantly in the Backlog view, as this view should
                                                                                                                • Customize Colors used on graphs and charts according to users desire.

                                                                                                                  It would be great if we could customize the graph's colors as we see fit. I hate that yellow is always the default color!
                                                                                                                • Let us view and export the full price books data from CRM

                                                                                                                  I quote out of CRM, some of my clients have specialised pricing for specific products - therefore we use Price Books to manage these special prices. I can only see the breakdown of the products listed in the price book and the specialised pricing for
                                                                                                                • Mejoras urgentes para ZOHO MEETING

                                                                                                                  Tengo unos meses usando Zoho Meeting. En general, es buena, pero hay cosas vitales que no logra cumplir con mínima calidad. 1) Calidad de audio y video: urge mejoras. Audio con retraso, imagen borrosa, mal recorte de silueta con fondos virtuales. Además,
                                                                                                                • Multiple header in the quote table???

                                                                                                                  Hello, Is it possible in Zoho CRM to add multiple headers or sections within the Quote product table, so that when the quote is printed it shows separate sections (for example “Products” and “Services”)? To clarify, I’m asking because: This does not appear
                                                                                                                • Saving sent email campaign as PDF

                                                                                                                  I'm looking to add all campaigns sent to an archive folder in sharepoint. Is there anyway to accomplish this in Zoho Flow ? I'm falling at the first hurdle ... can I automatically save a sent campaign as a PDF to a folder location ?
                                                                                                                • Exporting All Custom Functions in ZohoCRM

                                                                                                                  Hello, All I've been looking for a way to keep about 30 functions that I have written in Zoho CRM updated in my own repository to use elsewhere in other instances. A github integration would be great, but a way to export all custom functions or any way
                                                                                                                • How can Data Enrichment be automatically triggered when a new Lead is created in Zoho CRM?

                                                                                                                  Hi, I have a pipeline where a Lead is created automatically through the Zoho API and I've been trying to look for a way to automatically apply Data Enrichment on this created lead. 1) I did not find any way to do this through the Zoho API; it seems like
                                                                                                                • Conditional Layouts On Multi Select Field

                                                                                                                  How we can use Conditional Layouts On Multi Select Field field? Please help.
                                                                                                                • Appreciation to Qntrl Support Team

                                                                                                                  We are writing this topic to appreciate the outstanding level of support from Qntrl Team. We have been using Qntrl since 2022 after shifting from another similar platform. Since we joined Qntrl, the team has shown a high level of professionalism, support,
                                                                                                                • How can I hide "My Requests" and "Marketplace" icon from the side menu

                                                                                                                  Hello everybody, We recently started using the new Zoho CRM for Everyone. How can I hide "My Requests" and "Marketplace" from the side menu? We don't use these features at the moment, and I couldn't find a way to disable or remove them. Best regards,
                                                                                                                • Whatsapp Integration on Zoho Campaign

                                                                                                                  Team: Can the messages from Zoho Campaign delivered through Whatsapp... now customers no longer are active on email, but the entire campaign module is email based.... when will it be available on whatsapp.... are there any thirdparty providers who can
                                                                                                                • Quotes Approval

                                                                                                                  Hey all, Could you please help in the following: When creating quotes, how to configure it in a way, that its approval would work according to the quoted items description, not according to quote information. In my case, the quote should be sent to approval
                                                                                                                • Mandatory Field - but only at conversion

                                                                                                                  Hello! We use Zoho CRM and there are times where the "Lead Created Date & Time" field isn't populated into a "Contractor" (Account is the default phrase i believe). Most of my lead tracking is based on reading the Lead Created field above, so it's important
                                                                                                                • Different Task Layouts for Subtasks

                                                                                                                  I was wondering how it would be possible for a subtask to have a different task layout to the parent task.
                                                                                                                • Enable Free External Collaboration on Notecards in Zoho Notebook

                                                                                                                  Hi Zoho Notebook Team, I would like to suggest a feature enhancement regarding external collaboration in Zoho Notebook. Currently, we can share notes with external users, and they are able to view the content without any issue. However, when these external
                                                                                                                • Using data fields in Zoho Show presentations to extract key numbers from Zia insights based on a report created

                                                                                                                  Is it possible to use data fields in Zoho Show presentations along with Zoho Analytics to extract key numbers from Zia insights based on a report created? For example, using this text below: (note that the numbers in bold would be from Zia Insights) Revenue
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