Kaizen #62 - Using field related functions in Client Script

Kaizen #62 - Using field related functions in Client Script

Welcome to another week of Kaizen!
This post is about the Field related functions in Client Script.

Field related functions in Client Script

You can use the ZDK functions to achieve desired actions for various events.

ZDK function
Description
getField
To fetch the field information by api name
getFields
To fetch the list of fields in the Page as an array 
getApiName
To fetch the API name of field
mask
To mask the field value
showError
To show inline error message for an input field
setValue
To set the value for a field
getValue
To get the value of a field
setMandatory
To set the mandatory attribute for the input field
setMaxLength
To set the max length of field input
setReadOnly
To set the read-only attribute of field input

Use Case

ABC is a hardware manufacturing company. Let us consider that you want to achieve the following using Client Script.
  1. In the create page of Order module, whenever the field Product is selected, the field Category
    should get auto-populated based on the following table.    
    Category
    Products
    Ignition system
    Sparking cable, Ignition box, Ignition coil, Spark plug
    Gauges and meters
    Speedometer,Odometer, Voltmeter, Temperature gauge

  2. If the Category is Ignition System, the field Number of Boxes should be mandatory.
  3. If the field Country is India, the maximum number of digits that the user can enter in the field Phone Number should be limited to 10. 
  4. Whenever the user edits or adds the Phone Number with length less than 10, display an error message near the field. 
  5. The last five digits of the Phone Number field value should be masked for all profiles except the Administrator.
Solution using Client Script
The requirements 1-4 are for the create page of Orders module. The 5th requirement is on the detail page of the module Orders. So create two scripts as follows.
  • Client script for create page (requirements 1-4)
  • Client script for detail page (requirement 5).
1. Client Script for create page (covers requirements 1-4)
  • Go to Setup > Developer Space > Client Script. Click +New Script.
  • Specify the details to create a script and click Next.

  • Enter the following script and click save.

 switch (field_name) {
    case 'Product':
        var product_name = ZDK.Page.getField('Product').getValue();
        var category_field = ZDK.Page.getField('Category');
        // requirement - 1
        if (['Sparking cable', 'Ignition box', 'Ignition coil', 'Spark plug'].includes(product_name)) {
            // Populate value for picklist field 'Category' based on the condition
            category_field.setValue("Ignition system");
            ZDK.Page.getField('Number_of_Boxes').setMandatory(true); // requirement - 2
        } else if (['Speedometer', 'Odometer', 'Voltmeter', 'Temperature gauge'].includes(product_name)) {
            // Populate value for  picklist field 'Category' based on the condition
            category_field.setValue('Gauges and meters');
        }
        break;

  case 'Phone_Number':
        var phone_field = ZDK.Page.getField('Phone_Number');
        if (phone_field.getValue().length < 10) {
            phone_field.showError('Enter a valid phone number'); // requirement - 4
        }
        break;

 case 'Country':
       ZDK.Page.getField('Phone_Number').setMaxLength(10);
       break;
    case 'Category':
        if (ZDK.Page.getField('Category').getValue() === 'Ignition system') {
            ZDK.Page.getField('Number_of_Boxes').setMandatory(true); // requirement - 2 when category is changed in ui
        }
        break;

}

  • Here is how the client Script works,


2. Client Script for detail(canvas) page (covers requirement 5)
  • Go to Setup > Developer Space > Client Script. Click +New Script.
  • Specify the details to create a script and click Next.



  • Enter the following script and click save.

  var user = ZDK.Apps.CRM.Users.fetchById($Crm.user.id);
  if (user.profile.name !== 'Administrator') {
    ZDK.Page.getField('Phone_Number').mask({ character: '*', length: 5, reverse: true });
  }



Note: $Crm is a constant supported by Client Script, using which you can get the org related information and use it in your script. 

  • You can see that the Phone Number is partially masked when you view the order canvas page as a Standard User.

  • You can see that the Phone Number is not masked when you view the order canvas page as an Administrator.


We hope you found this post useful. We will meet you next week with another interesting topic!
If you have any questions let us know in the comment section.
Cheers!


Previous Kaizen post: Composite API

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