Kaizen #65 - Features of Client Script in Zoho CRM

Kaizen #65 - Features of Client Script in Zoho CRM

Welcome back to another exciting Kaizen post!

In this week's post let us see the key features of Client Script in Zoho CRM.
      B.  Review
      C.  Revision
      D. Run

1. Get Instant response

             Client Script is a piece of JavaScript code that runs on your web browser instead of the server, thus executes the script instantly.  In Zoho CRM, the Client Script feature gives you a seamless platform for achieving and extending your business cases. It enables you to create custom actions that are not otherwise part of the Zoho CRM’s native features. 

2. Developer-friendly Client Script IDE
             Client Script IDE offers you a flawless experience during your development process by providing a cohesive solution with useful features.
A. Code Editor 
      The code editor eases the development of a Client Script with several features like
       When you save the script, if the Client Script IDE finds errors, the error panel lists the errors at the bottom of the editor.



B. Review 
      The Client Script IDE provides the Review component where you can compare and check the differences with the previous code.


C. Revision
      You can track the list of saved revisions of your script in the Revision component.


D. Run
      Client Script allows you to execute the script using the Run component. The success message, errors and output of log statements are available in the Messages pane at the bottom of the Run component. Terminal pane, next to the Messages pane allows you to try and execute the ZDK APIs instantly.

3. Available for multiple pages
      Client Script allows you to accomplish custom actions for different pages in Zoho CRM. This includes 
  • Create page
  • Edit page
  • Clone page
  • Detail(canvas) page of all standard and custom modules in Zoho CRM.


4. Executes Script based on Events
      Client Script allows you to configure events which will trigger your script whenever those events occur. For example, you can configure your script to execute whenever the user hits the Save button or when the user adds value to a particular field. Click here to know the event types available for different pages.

5. Instant form field validation
      Client Script is a boon when you want your script to run as soon as the user updates any value to a field. For example, to show an error or an alert message based on any condition as soon as the user enters data on a field. 

6. Code re-usability using Static Resources
      Client Script provides the convenience to import existing code files in the form of static resources and use them in your script.You can upload a Javascript file as a static resource, include the uploaded file in your script using the Add button on the right pane of the Code Editor and call the method in the static resource file from your script. Refer to Static resources in Client Script for more information.

7. Secured third party API calls
                   Client script provides organizations using Zoho CRM with Trusted Domains . This helps the CRM account admins whitelist domains that the client scripts can make calls to. The client scripts cannot make calls to any sites that are not on the whitelisted in domains list. Also,  this third party domain should be CORS enabled in addition to adding it to the Trusted Domain if you use fetch() method to make the API call. This helps prevent the security of the CRM from being compromised due to any misuse through the Client Scripts. 

      For example, you can fetch the distance between two cities using a third party API and populate the returned value in the field Distance only if you add the third-party domain to the list of Trusted Domains.



8. Rich collection of ZDK APIs
      Client Script provides us the luxury to use its collection of ZDK Client APIs and ZDK Web APIs . The ZDK Web APIs invokes the Zoho CRM APIs internally and so it accounts for API credits every time ZDK Web API call is invoked. 
Below are some of the typical use-cases of Client Script that can be accomplished using the ZDK APIs.
A. Keep information confidential from unauthorized parties
You can mask specific information for specific profiles/roles/criteria in Detail Page(Canvas) using the mask() ZDK Client API in Client Script. For example, you can hide the phone numbers of your customers for all profiles except Administrator. 

var user = ZDK.Apps.CRM.Users.fetchById($Crm.user.id);
  if (user.profile.name !== 'Administrator') {
    ZDK.Page.getField('Phone_Number').mask({ character: '*', length: 5, reverse: true });
  }

The following screenshot shows that the Phone Number field is masked partially for a Standard user.


B. Auto-populate data based on your requirement or calculation
      You can auto-populate data for fields whenever the page loads based on any criteria or populate data based on calculations. For example: Auto populate the field Request Name whenever a new record is created in the module Request.

var todaysDate = new  Date();

//Append the date with REQ as per requirement
var requestName = "REQ-" + todaysDate.getDate().toString() + "-" + todaysDate.getMonth().toString() + "-" + todaysDate.getFullYear().toString();

//Assign the field "Request Name" to a variable
var reqName_field = ZDK.Page.getField("Request_Name");

//Populate requestName in the field "Name"
reqName_field.setValue(requestName);

//Make the field "Request_Name" read-only
reqName_field.setReadOnly(true);

C. Display custom messages
       Using Client Script, you can display custom messages and alerts in Create/Edit/Clone/Detail (Canvas) Page of Zoho CRM. For instance, if you want to display the following message when the user creates a new Account, you can create a Client script on Create Page of Accounts module with onLoad event type and use the  ZDK Client API, ZDK.Client.showMessage() in your script. For more samples on displaying custom messages refer to Kaizen #59 .

D. Accomplish data auto-correction
      Using Client Script you can correct, update or modify data instantly after the user enters value in a field. For example, consider that your organisation wants the name of the user to be entered in capital letters, you create a Client Script on Create Page onChange Field event type on field First Name and write a script to auto-convert the name to Capital letters.

var first_name = ZDK.Page.getField("Name");
first_name.setValue(value.toUpperCase());

Here is how the Client Script Works.
            
9. Client Script Constants 
      Client Script provides the below constants which can be used in your Script for better Client Scripting.
  • $Crm   - Provides information about the logged-in user, environment and org.
  • $Client - Contains Information 
  • $Page - Contains information about the contextual data that's been shared by the page.
      You can check the values that these constants hold in the Terminal section of Run Component in Client Script IDE as shown below.



Click here to get more information on Client Script Constants.

10. Support for Wizards
      Client Script also provides support for Wizards. You can configure your script to run,
  • whenever a wizard loads
  • when you save a Wizard 
  • when you navigate from one screen to another 
  • before navigating from one screen to another screen
  • when you update any of the fields.
  • when you update a specific field
For example, if you want to display a message when the Wizard is loaded and auto-populate data for the field Deal Name then , create a new Client Script on page Create Page (Wizard),  onLoad Wizard event type and give the below script.

//To display message
var user = ZDK.Apps.CRM.Users.fetchById($Crm.user.id);
ZDK.Client.showMessage("Hello " + $Crm.user.full_name  +", "+ "Welcome to our Deal Creation Portal");

// To populate Deal Name
var today1 = new Date();
var t1 = "DEAL-" + today1.getDate().toString() + "-" + today1.getMonth().toString() + "-" + today1.getFullYear().toString();
log(t1);
var deal_field = ZDK.Page.getField("Deal_Name");
deal_field.setReadOnly(true);
deal_field.setValue(t1);

Here is how the Client Script works, 

The feature - Support for Wizards will be rolled out next week.

We hope you found this post useful. We will meet you next week with another interesting topic!
If you have any questions let us know in the comment section.
Cheers!

Click here for more details on Client Script in Zoho CRM.

Related Links




    Access your files securely from anywhere

          Zoho Developer Community




                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day



                                        Zoho Marketing Automation


                                                Manage your brands on social media



                                                      Zoho TeamInbox Resources

                                                        Zoho DataPrep Resources



                                                          Zoho CRM Plus Resources

                                                            Zoho Books Resources


                                                              Zoho Subscriptions Resources

                                                                Zoho Projects Resources


                                                                  Zoho Sprints Resources


                                                                    Qntrl Resources


                                                                      Zoho Creator Resources



                                                                          Zoho Campaigns Resources


                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • Introducing automation and utility conversations in WhatsApp marketing

                                                                                                    We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automating
                                                                                                  • Extracting data from cells in zoho sheets for zoho books

                                                                                                    I am currently uploading my bank statment in excel format to zoho workdrive. I would like flow to extract certain data and send it to zoho books. Would scripting in zoho flow be able to help me with this? By this I mean should I attempt this in zoho flow
                                                                                                  • Within the Basic KPI component in Analytics, it is impossible to set "next" day range as a filter

                                                                                                    Hi there, I am currently setting up a deal dashboard for the Sales team. While it is possible to filter deal records to show records that were created LAST X days only, it looks like a NEXT X days Closing date filter is not available. Would it be possible
                                                                                                  • Pulling Specific Products from Sales Orders in Books to a CRM Record

                                                                                                    We currently process orders directly through our website (woocommerce) as well as through manual sales orders in zoho books. When an order comes through the website, all of the individual products from that order show up in the CRM record of that customer.
                                                                                                  • Você já viu os cursos do Zoho Mind?

                                                                                                    Pessoal, Tem uma plataforma da Zoho chamada Zoho Mind, muito interessante os cursos e vídeos tutoriais que lá possui. Para a turma do Zoho Creator, tem uma dica de Buscar dados em Formulário, segue o link e clique em Zoho Creator. https://www.zohomind.com.br/#/videostutoriais
                                                                                                  • Como gerar gatilhos para pagamento de impostos no Zoho Books?

                                                                                                    Olá Pessoal, boa tarde! Gostaria de saber como vocês estão escriturando os impostos a pagar no Zoho Books. Vi que temos a opção de Bills, porém se eu escriturar nesta aba do Zoho Books para gerar lembretes de tempo de vencimento por exemplo vai refletir
                                                                                                  • Subform Time field to string.

                                                                                                    Good afternoon All. I have a Subform 'Delivery_Receiving_Hours' that captures Day (Dropdown), Time_Open (Time), and Time_Close (Time). I need to capture this data and send it to a multiline field in the CRM. The code, posted below, below will capture
                                                                                                  • workflow for bounced email gets triggered, but email is status = opened

                                                                                                    Hello, I have a workflow that sends me an email if outgoing email are bounced. Now I got some kind of this emails, but the corrosponding contacts have status = open at the email. Why this bounce-workflow is triggered? Reports > Email Reports > Bounce
                                                                                                  • Data export

                                                                                                    I need to export our customer's data and projects' data for our purpose but am unable to export full data i only get around 3160 projects and around 2k customer can you please help me to get full data, please
                                                                                                  • Adjusting Physical Inventory

                                                                                                    Not getting very far with support on this one, they say they are going to fix it but nothings happened since November. Please give this a thumbs up if you would like to see this feature or comment if you have some insight. Use Case: Inventory set to be
                                                                                                  • Zoho Marketing Plus : Un outil tout-en-un pour la création de pages, la collaboration et la gestion du calendrier marketing

                                                                                                    Nous sommes ravis de vous présenter trois nouvelles fonctionnalités puissantes de Zoho Marketing Plus s’enrichit désormais d’un page web (l'éditeur de pages), qui vous permet de créer des pages attrayantes et à fort taux de conversion pour vos campagnes
                                                                                                  • Grouping payments to match deposits

                                                                                                    Is there a way to group multiple invoice payments together so they match credit card batches and grouped deposits in the bank account? Basically, we are creating invoices for each of our transactions, and applying a payment to each of the invoices. Our payments are either credit cards or checks. We want to be able to group payments together so when our bank account reflects a credit card batch made up of many transactions, or the deposit we took to the bank that has multiple checks from different
                                                                                                  • Employees can not add some expenses suddenly

                                                                                                    Zoho expense was working fine and whenever there was a new merchant, it would automatically add and also the same auto added in Zoho Books (due to merchant-vendor sync) untill now. From today, it is having problems in searching the existing vendors and
                                                                                                  • Zoho email setup in office365

                                                                                                    When i am trying to setup zoho mail setup using my domain in office365 and it is not working and it says that we couldn't log on to the incoming (IMAP) server and please check your email address and password and try again. I was able to login using my
                                                                                                  • iOS 10: Caller ID new feature?

                                                                                                    Hi, in the update history of the iOS App (for iOS10) - v.3.2 - i found the point "caller identification" has this feature been deactivated again? i cannot find anything on my iphone on how to activate this feature. or does it just work from the beginning?
                                                                                                  • Recommendations to store meeting notes for easy access from Contacts, Accounts & Deals module records?

                                                                                                    I would like your advice on how to achieve this use case for my organization. It’s related to where/how best to store meeting notes from a conversation with Contact(s) working at an Account (Company) in the context of a Deal. The ideal solution (from
                                                                                                  • Bank reconciliation. Match Transaction -filter

                                                                                                    When matching an imported bank statement file we only get a match if it is an excact match on both amount and date. Then a suggestions comes up with a very broad selection regarding amount, and no default "between" dates. I can then go an manually adjust the filter, and have to put in from-to amounts and dates. How do I set a default from-to date?  As an example, I would like the date to be +- 3 days, Thanks.
                                                                                                  • Added new staff but does not appear in other organization list

                                                                                                    Hi, I added the new staff under Sales Manager in the contacts, but it does not appear in the other organization list where I need to create a contact, and I can't select the newly added Sales Manager
                                                                                                  • Integrating Calendly with Zoho Calendar in Zoho Mail

                                                                                                    I moved my office into a business incubator space that uses Calendly for meeting management and events. Calendly doesn't have a integration with Zoho Calendar and vice versa. I was directed to Zapier for integration but it doesn't have an integration
                                                                                                  • Map fields from module X to a lookup field in subform in module Y

                                                                                                    Hi there In the 1st screenshot attached, you can see a subform in myLeads module. You can see that there is a number already filled there - that is the 'Property ID' and it is a single line field. It is the 'Property ID' of an entry I have in another
                                                                                                  • 🎄 Jingle, Mingle, and Automate: Spread Christmas Cheer with Zoho Desk Auto-Replies! 🎄

                                                                                                    Hello Everyone! Welcome to this week's episode of the Community Learning Series. Christmas is in the air, and I’m sure we can all feel the jingle and the mingle of the season! The folks at Zylker Techfix are no exception—they’re busy with holiday plans
                                                                                                  • how to create a new line in string in Client Script?

                                                                                                    I want to show an alert using client script, I need to add a new line in String, I assume I can use \n\n inside a string, but unfortunately it doesnt work ZDK.Client.showAlert("First Line \n\nI expect this is in second line");
                                                                                                  • Surely it's time Inline editing from views

                                                                                                    I think the first request I found for in-line editing from grids was approximately 12 years ago - that post was locked because it was suggested Zoho sheetview solved the problem. However, it's now 2024, and in-line editing from grids is just a basic expectation.
                                                                                                  • Multi branding issue with sender addresses

                                                                                                    Hello, I'm currently working on a project involving two (seperate) brands. Named 'Windeck' and 'Prolance'. They've chosen CRM Plus and I'm currently working on CRM, SalesIQ, Social and Marketing Automation. So far, I'm able to make enough separations
                                                                                                  • How to Replace an Assessment in a Job Opening on Zoho Recruit

                                                                                                    Hi everyone, I’m currently using Zoho Recruit and would like to replace the assessment linked to a specific job opening. I want to remove the existing assessment and add a new one. What is the best way to do this without losing any important data or affecting
                                                                                                  • Is there API Doc for Zoho Survey?

                                                                                                    Hi everyone, Is there API doc for Zoho Survey? Currently evaluating a solution - use case to automate survey administration especially for internal use. But after a brief search, I couldn't find API doc for this. So I thought I should ask here. Than
                                                                                                  • Email Campaigns overview page is missing SENT DATE and # people sent to!

                                                                                                    I would like to see the date the email campaign was sent, so I can understand and track when each email campaign was sent. Right now, unless you go to a contact who received a campaign, you cannot see when the campaign was sent (!!!!!!). So, if my boss
                                                                                                  • SEO recommendation of H1 tag for website tittle

                                                                                                    The exact words are “ It is good practice to place the page title inside the H1tag.” Now I already have one H1 tag on my website but it is not website tittle. In the SEO recommendation that is clear too that I have h1 tag on my page. Now I don’t know
                                                                                                  • How to choose other payment methodes than creditcards

                                                                                                    We have connected stripe as a payment provider in zoho books, booking, commerce and checkout. In stripe we selected al major payment methodes for Belgium (mainly bancontact). However, at checkout customers seems to have only the possibility to pay with
                                                                                                  • Introducing Zia LLM: Zoho’s in-house Generative AI solution for CRM's AI capabilities

                                                                                                    Hello everyone, We're excited to announce the launch of our in-house Large Language Model (LLM) by Zia to power our AI offerings. What is LLM? LLM stands for Large Language Model, a powerful AI technology that processes and generates human-like text based
                                                                                                  • How to call a Creator function which is in a different Creator application?

                                                                                                    How to call a Creator function which is in a different Creator application?
                                                                                                  • Can the code in my "Successful form submission" WF be invoked from a function?

                                                                                                    Can "Successful form submission" be invoked from a function? Data gets into a form manually and programatically. My code in "successful form submission" is good and I want to reuse it/call it, from another function which does Insert Into How to achieve
                                                                                                  • Kaizen #169 - Serialization and Schema Management in Queries

                                                                                                    Hello everyone! Welcome back to another post in the Kaizen series! In Kaizen #166, we discussed handling Variables in Queries and associating the query in Kiosk. This week, we will discuss Serialization and Schema management in Queries. Business Scenario
                                                                                                  • Introducing Keyboard Shortcuts for Zoho CRM

                                                                                                    Dear Customers, We're happy to introduce keyboard shortcuts for Zoho CRM features! Until now, you might have been navigating to modules manually using the mouse, and at times, it could be tedious, especially when you had to search for specific modules
                                                                                                  • Feature Request: Notebooks within notebooks (Tree-like structure)

                                                                                                    Dear Zoho! I already migrated all my stuff from Google Keep, Im really fond of Zoho Notebook so far. One thing that could make the service much more powerful is multi-level notebooks (or tree like structure). For example, entering into Notebook named
                                                                                                  • Can't get authorization for Sandbox environment using the self client

                                                                                                    Hello, After creating a self client, and following the client-credentials method (as it's not optimat to manually generate a code for every 10 minutes), after inputting the sandbox org id for SOID parameter, im getting the error: "error": "no_org". For
                                                                                                  • Create landing pages from Zoho Marketing Plus

                                                                                                    Hey everyone, Over the last few months, we've introduced various features and enhancements to bolster the marketing capabilities of Zoho Marketing Plus and make it simpler for everyone. To that end, we're excited to announce that Zoho LandingPage is now
                                                                                                  • Custom service report or Zoho forms integration

                                                                                                    Hello, So far the experience with Zoho FSM and the integration with Books has been good, however there are limitations with service reports. As with my business, many organisations send technicians to different types of jobs that call for a different
                                                                                                  • Email tracking subdomain

                                                                                                    The Email Tracking configuration screen of the ZeptoMail asks for a subdomain. I have gone through the documentation but could not find more information about how that subdomain is used by ZeptoMail to track the emails. Can someone throw some light about
                                                                                                  • Chart View group X-axis values above a value

                                                                                                    I have a data set with X values ranging from 0 up to 300-400, the Y values are an AVG of the values for the given X. I am interested in the values at the low end of the scale, say 0-10 and want the X values 10 and greater to be grouped into a single category
                                                                                                  • Next Page