I´m really disappointed with your lack of transparency. My email account
juan.vasquez@2000dpi.co was blocked and got a mail with this message "
MailBox Size Exceeds Limit [MailBox Size=5,128]", Also said "
We suggest to clean up emails to create some space or buy/ allocate additional storage for the user"
I´ve tried both, but once I cleaned up a lot of emails, when I tried to unblock my account with control panel, a message said this option was only valid for paid users. First lack of transparency.
Also when I tried to upgrade my account, once I chose to up grade, the site said "(minimum 1 user)", but when y proceeded to pay, a message appeared saying that I must buy minimum 4 licences for users in my organization. What a lack of transparency...
Please be clear a not trick users. Tell me if I can upgrade just my account or if I should find another email provider.
Regards,
Juan (Another dissapointed user)