I'm just getting set up and trying to understand the difference between Lead, Contact and Potential.

We are a custom closet company, B2C. Our process involves

 -Customer contacts us

 -we take down customer info and set up an apt to design the closets

 -communicate back and forth about design and details

 -sell the job

 -install the job

I am thinking I can utilize the 3 categories as;

 Lead=Before job is designed

 Potential=after job is designed

 Contact=after job is sold

Does this seem like it should work?