We are currently using the Zoho Marketing Automation Add lead to journey action inside Zoho Flow.

We noticed that the field “Lead email address” is mandatory when adding a lead to a journey.

Our concern is:

• Many of our CRM leads do not have an email address.
• In several cases, we only have:
  • Lead ID
  • Phone number / mobile number
• We would like to trigger or add leads into the journey based on their CRM Lead ID or phone number instead of email.