We are a small publishing company specializing in agriculture and healthcare publications in Central Florida.

We are looking for a better way to manage are lead process.  

Current Practice:

Sales staff enter a prospect as a lead.  If they close the deal it is converted to an account. 

Problem:

Sales staff spend most of their day arguing who should retain ownership of the lead.  

Dilemma:

We are wrestling with how to manage leads.  Our sales staff has no assigned territories or product/service lines.   We want to be able assign a lead for a four week period.  If the sales person does not sell the product or service we want to be able to have the lead automatically transfer back into an open pool for other sales staff to work the lead.   

Any suggestions?