Lead View Isn't Matching Lead Layout

Lead View Isn't Matching Lead Layout

Hi there!

We are a bit baffled ... we made some updates to our Layouts (Lead, Account & Contact) by adding pre-determined Zoho fields to the layout (secondary email, rating, etc).

The changes to the Account & Contact Layouts went through great -- but the Lead Layout isn't showing the changes. When in the "Setup" and "Layout Customization" section to edit the Lead Layout the fields are showing. But when viewing a Lead or Adding a New Lead the layout isn't updated.

Thoughts? Thanks for your help!!!