Link back to potential in an email alert template
My gut says I can write a custom function to auto populate the direct link back to a potential in the body of Email Alerts I send to my users when a deal is WON. Has anyone done this? Simply, I want to send automated email to internal users when a salesperson closes a sale. In the body of the email I would like there to be a link to click for user to be taken straight into CRM record for that specific deal. Potentials appear to use the PotentialID hash and if there's a way to create a custom function that auto builds the unique url it would be awesome.
zoho.com/crm/EntityInfo.do?module=
Potentials&id=943674000000172011
Best,
Steph Martin
Exigo Group