Linking Potential to both the Contact and Account, with the Account Lookup field visibility hidden for standard users

Linking Potential to both the Contact and Account, with the Account Lookup field visibility hidden for standard users

I'm not sure if this is a timing issue but we have the system setup to show potentials on the account and contact level.

I was asked to hide the option for the Account lookup field for the Potential module record. When the visibility is hidden from the user or even admin users who can use the field the auto-fill the account feature after the CRM Contact lookup is selected. Did not work when the user uses the Contact Lookup field and saves the Potential record.

However, when the field is visible to all users in the CRM it works.

Any ideas?

Thanks and happy holiday!

Thomas Pursifull