Live chat plugin for Joomla! to convert website visitors into customers.

Releasing LiveDesk plugin for your Joomla! - powered website. Chat with your visitors proactively, walk them through your website, guide them effectively to make a decision and turn them into a customer.

Easy Installation

Download the LiveDesk plugin from here.
Log on to your Joomla! Administration panel.
Access “Extension Manager” and click “Install”.
Choose “Upload Package File”.
Upload the downloaded extension.
Access “Plugin Manager”, under “Extensions” tab and search for “LiveDesk”. Select the plugin and click "enable".
Search for “LiveDesk”, tick the checkbox that appears next to the plugin then click on the “Edit” tab above.
Select “Zoho LiveDesk Settings”.
Paste your LiveDesk Float chat widget code.

You will be provided with three options to customize.

Chat Window enabled – This configuration allows you to handle the visibility of chat bubble in your Joomla! site.
Hide for mobile – This configuration allows you to handle the visibility of chat bubble in your Joomla! site when accessed from mobiles devices.
Hide for tablet - This configuration allows you to handle the visibility of chat bubble in your Joomla! site when accessed from tablets. Click "Save" to confirm your changes.

Click here to view our installation tutorial.

Getting your LiveDesk Code Snippet

Login to your LiveDesk Operator console.
Click "Settings".
In the "Web Embed" section, click on the name of the Embed you are attempting to include in a page.
Scroll down to the "Button Appearance" section and choose "Float window".
Select the code snippet below and copy.

To get started with LiveDesk and to have a live chat to your joomla! site, sign up here.

To receive live chat notifications you should be logged in to https://livedesk.zoho.com/

Note: As of now, only the ‘Float chat’ is supported in this extension.

Enjoy the benefits of live chat for your website.

Regards,

Ralph

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