Lookup custom field gives always the account name and anything other
Hello to everyone,
I use API ZOHO CRM from my back office. When a client register on my site i create an account and an contact on Zoho CRM. I would like to use my id (named id_anagrafica) to bind account and contact on ZOHO CRM.
For this purpose, i created a lookup field for a custom field on the contacts module:
Now when i select custom field (id_anagrafica) from my created look up it shows me the account name list, I see the id_anagrafica but which is not selectable. Only the account name is, and when I click on the name, it inserts the name.
The same happen when i use the api system like that:
For the account:
<Accounts>
<row no="1">
<FL val="Account Name">La fattoria delle cose buone</FL>
<FL val="Website">
https://www.lafattoriadellecosebuone.it</FL>
<FL val="Account Number">15883</FL>
<FL val="id_anagrafica">15883</FL>
<FL val="user">
emotion@emotion.com</FL>
<FL val="Data registrazione">2014-07-04 17:01:52</FL>
</row>
</Accounts>
for the contact:
<Contacts>
<row no="1">
<FL val="First Name">Andrea</FL>
<FL val="Last Name">Bernardini</FL>
<FL val="Email">
emotion@emotion.com</FL>
<FL val="Phone">12345 </FL>
<FL val="id_anagrafica">15883</FL>
</row>
</Contacts>
Contact doesn't bind with the account and leave id_anagrafica of contacts empty.
Where am i wrong?
Suggestions?
Thank you
Andrea