Hi,

I have configured a redirection from a distribution list to the email adresse of zohodesk but some of the incoming emails are rejected (bounced) by the zohodesk server as spam.

They are rejected before entering in zoho desk. I have tried disabling the spam filter of Desk but they are still bounced.

When I check the logs of my zoho mail server, I can see that emails are bouced du to spam policy (5.7.1 Mail rejected due to antispam policy)

How can I change settings of this antispam or deactivate it ?