Hello there,
A few months back i had created an email account
falah@falah-architecture.com for my client and had changed the mx records to suit. Due to certain requirements of the client i had to change it to CPanel email account with the same user name and deleted the zoho account. I had updated the same in the mx records resetting it to the defaults. I have checked the mx records using
www.mxtoolbox.com and it shows that it has been changed from
mx.zohomail.com to the new one.
However when i send an email from any account to the new Cpanel email, i seem to be receiving an error message as follows:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain falah-architecture.com by mx.zohomail.com. [72.5.230.114].
The error that the other server returned was:
553 Relaying disallowed
Could someone help me out with the issue as soon as possible?
I am a constant recommender of zohomail and would like to keep it that way. Hope this problem doesnt take too long to solve as i am on a tight deadline.
Kind Regards
Rahul Vinodan
Play Design Studios.