Mail Sending Failure

Mail Sending Failure

Please help to solve this issue

=============================== ISSUE ========================
This message was created automatically by mail delivery system.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

The original message was received at Wed, 12 Apr 2017 00:16:51 -0700
from mgamal@ecgegypt.net [ mgamal@ecgegypt.net]

----- The following addresses had fatal errors -----
[Status: Error, Address: < yassergalal@akeftrading.com>, ResponseCode 421, null]

Message will be retried for 4 more day(s)

----- Transcript of session follows -----

Received:from mail.zoho.com by mx.zohomail.com
    with SMTP id 1491981013428240.54907204111169; Wed, 12 Apr 2017 00:10:13 -0700 (PDT)
Message-ID:<15b60ff91b2.c857 fe49181167.3905744097316030801@ecgegypt.net>
Date:Wed, 12 Apr 2017 09:10:13 +0200
From:Mohamed Gamal < mgamal@ecgegypt.net>
User-Agent:Zoho Mail
To:"yassergalal" < yassergalal@akeftrading.com>
Cc:"Ahmed Ali (Kevin)" < ahmed_ali@ecgegypt.net>,
    "Mohamed Abdel Rahman (Mohamed)" < mohamed_abdelrahman@ecgegypt.net>,
    "mgamaldev" < mgamal.dev@gmail.com>
Subject:ECGE TESTING MAIL 002
Content-Type:multipart/alternative;
    boundary="----=_Part_568421_1900746539.1491981013427"
=======================================================================

========================== OTHER SIDE REQUEST =========================

Dear Valued Customer,

 

Thank you for choosing Orange.

 

Regarding your request for case # 419201 , so the sender domain (ecgegypt.net) Mail Admin should do the following steps:

1-Try telnet to our MX (mx.linkdatacenter.net) on port (25) .

2-Try to send mail through telnet using our MX (mx.linkdatacenter.net).

3-Try to tracet  our MX (mx.linkdatacenter.net)

Please note that all that should be done from his Outgoing SMTP server from sender side  with a clear screen shot and please send it to us

For any further assistance please feel free to contact us at any time on our Support Number: 16333 or Email us on ccc-eg@orange.com

 

 

Regards,

Maha Maher Hussein

Mail, Domain & Hosting Support
===========================================================================