The web-to-lead form and custom email notification to the prospect is great however the email the prospect receives is not logged in the Lead record.
Before moving to Zoho we used SalesForce this function was available in SalesForce. It's critical as the sales rep knows exactly what emails the prospect has received. At the moment there is no record of this and the sales rep has to keep local copies of each email template and based on the 'Lead Source' look up which template the system would send them.
This equals pain and is time consuming for the sales rep.
Is this function possible today and if not is it in the road map for development? If it is available already please correct me :)
Thanks,
Brenden