Managing cyber threats when working remotely | A Customer Survey Report

Managing cyber threats when working remotely | A Customer Survey Report

The nearly universal adoption of remote work has changed the way businesses function. Globally, enterprises continue to work to find new ways to make life easier for employees working remotely. However, a commonly cited concern has been the lack of cybersecurity measures when working outside the office premises. To learn more about this, we surveyed over 200 customers globally, and here's what we learned from them. 
 
Employee uncertainty about security measures
More than 1 in 4 people are either unaware of the security measures adopted by their company or feel their organization does not have enough tools to manage remote work securely. Additionally, over 53% of users state their companies have not implemented any new security measures to combat cyber threats. This is often attributed to either lack of budget (due to financial impact), knowledge and time to implement security measures, or inadequate resources.  


 
Countermeasures to combat threats
Our survey found many businesses had to change their security policies when switching to remote work, as less than 9% of respondents had cybersecurity measures in place or predominantly operated remotely before the pandemic set in. Some of the measures implemented by businesses to combat threats involved with remote work were:

  1. Enforcing multi-factor authentication
  2. IP filtering and mandating the use of VPN 
  3. Mobile device management solutions to secure company assets
  4. Implementing security information and event management (SIEM) tools to get a holistic picture of business threats
  5. Advanced endpoint protection   
  6. Fine-grained password management and user access control



Increasing dependency on cloud apps
About 1 in 3 people stated that they used anywhere between 25 and 100 apps to perform personal and business tasks, with almost 5% using more than 100 apps every week. This can be seen as a direct result of the increased demand for cloud applications to make remote work possible, along with the necessity of contactless living. 


 

Password managers making lives easier
About 2 in 3 respondents stated that using a password manager like Zoho Vault helped them streamline password management activities and curb password-based threats when working remotely. Some of the key reasons highlighted by the users were:
 
  1. Ability to save all passwords and sensitive documents in one secure place
  2. Cross-platform sync and offline access
  3. Easy transition from on-premise to cloud
  4. Safe password sharing with colleagues and third parties
  5. 24/7 access to business passwords, despite working across different time zones
  6. Passwordless authentication using SSO
  7. Extensive integrations with Zoho apps and third parties




What do we recommend?
As enterprises continue to work remotely, it's never too late to implement cybersecurity best practices. You can start small based on your organization's size, activities, and potential threats. If you're looking for a starting point, adopting passwordless authentication can help your business in the long run. A cost-effective solution like Zoho Vault couples passwordless SSO with password management, saving you time, effort, and some money on your annual budget.





                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation

                                        • Sticky Posts

                                        • iOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault

                                          With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12.  Apple recommends you to take a backup before you update your device to the latest


                                        Manage your brands on social media



                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources



                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources


                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources


                                                            Zoho Sprints Resources


                                                              Qntrl Resources


                                                                Zoho Creator Resources


                                                                  Zoho WorkDrive Resources



                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series


                                                                      • Tips

                                                                        Tips

                                                                      • Functions

                                                                        Functions

                                                                      • Meetups

                                                                        Meetups

                                                                      • Kbase

                                                                        Kbase

                                                                      • Resources

                                                                        Resources

                                                                      • Digest

                                                                        Digest

                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner


                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now