Mapped Drop List in Survey is not Populating in CRM Lead View
Problem: New drop list survey elements are not populating in the CRM as mapped.
- added several new drop-lists to my survey
- added question logic to display one of 7 drop-lists based on selected value of initial drop-list.
- mapped all drop-lists to separate CRM lead view custom fields (drop-lists).
- checked the mapping of all survey drop-list list values to corresponding CRM custom field list values
Prior to these additions ALL form fields were mapping and populating correctly.
I have other drop-lists which are populating correctly to the CRM...
the issue is isolated to new drop-lists....
Could this issue be related to the addition of question logic for these drop-lists?
Screenshots below....
SURVEY - MAPPED QUESTIONS
SURVEY - MAPPED LIST ITEMS
CRM - CUSTOM FIELDS NOT POPULATING
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