I am having an issue with the "import my leads wizard". Recently (over the last 2 weeks), Zoho stopped saving my mapping information for my daily lead import. Every time I want to import from Excel, I have to remap all of the fields. This is getting very time consuming and frustrating.
I chatted with support at Zoho and I was told that the only way a map is saved is if the same file is used on the next import. That has not been the case in the past. We have used the same map with a different excel file daily for years. Would love to know if others are experiencing this issue, and how you are resolving it.
Thanks!