Marketing Automation CONTINUES to NOT show basic Lead Source Attributions

Marketing Automation CONTINUES to NOT show basic Lead Source Attributions

I've literally waited 3 years now for this to work. And it still doesn't. This is the most basic marketing software feature of EVERY other Marketing Automation platform.

When you go into Touchpoints, it shows traffic coming from different sources, but "Leads" is always zero - same in any reports. There are a lot of people filling out forms on our site (Zoho Forms forms), so I know that isn't true. I'd just simply like to know where they came from.

Visitor A filled out Form 1 and they came from a Google Ad.
Visitor B filled out Form 2 and they came from Facebook.

When is Zoho going to make this work. I'm done paying for this platform as of April without a fix for this. Not waiting anymore. Switching back to one of the hundreds of competitors that offer these simple functions.

Without basic Lead tracking and source attribution, this simply is not a marketing automation platform or software.

Also, not being able to put in a custom date range in Touchpoints is ridiculous. The simplest of programs/softwares have this capability. Other portions of Touchpoints are also useless. For referrals for "last 24 hours" it shows 54,589 views. Lol, thats what we get in 6 months. Where is it getting that number from??

    Zoho Developer Community

                              Zoho Desk Resources

                              • Desk Community Learning Series

                              • Digest

                              • Functions

                              • Meetups

                              • Kbase

                              • Resources

                              • Glossary

                              • Desk Marketplace

                              • MVP Corner

                              • Word of the Day

                                  Zoho Marketing Automation
                                          • Sticky Posts

                                          • How to Add Users to your Organization in ZohoMail?

                                            A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk)  In this topic, We will be discussing on how to Add and Invite users only.  The Import options are self explanatory. ____________________________________________________________________________________________________________

                                          Manage your brands on social media

                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources

                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources

                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources

                                                            Zoho Sprints Resources

                                                              Qntrl Resources

                                                                Zoho Creator Resources

                                                                  Zoho WorkDrive Resources

                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series

                                                                      • Tips


                                                                      • Functions


                                                                      • Meetups


                                                                      • Kbase


                                                                      • Resources


                                                                      • Digest


                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner



                                                                          Design. Discuss. Deliver.

                                                                          Create visually engaging stories with Zoho Show.

                                                                          Get Started Now