Marketplace Extension - Zoho Desk Android update

Marketplace Extension - Zoho Desk Android update

Hello, Everyone!

In the most recent Zoho Desk Android app update, we have extended the support for marketplace extensions in the following locations:
  1. Top Band (Navigation Drawer)
  2. Ticket Add/ Edit Form
  3. Ticket Sub Tab
  4. Ticket Details More Option

Top Band (Navigation Drawer):
These marketplace extensions can be accessed upon tapping the hamburger icon (three horizontal line) at the top left corner within the mobile app. The extensions will be listed at the bottom of the navigation drawer.



Ticket Form
You can now access the extensions while creating or editing a ticket within the Zoho Desk mobile app. To access these marketplace extensions, add/ edit a ticket and tap the ellipsis icon (three dots) at the top right corner. 



Ticket Sub Tab
To access the extensions under the sub tab, please follow the steps mentioned below:
  • Open a ticket on the Zoho Desk mobile app.
  • Tap the double down arrow(activities) icon within the ticket details screen.
  • Scroll down to access the marketplace extensions.



Ticket Details More Option
The extensions under the more option can be accessed by opening a ticket and tapping the ellipsis icon (three dots).



Do tryout the feature and write to us at desk@zohomobile.com or submit feedback (Open the Zoho Desk app > go on to settings > select 'Feedback') anytime you need any assistance and we'll be happy to assist you.

Have a great day!

Regards,
Sneha

    Access your files securely from anywhere

        Zoho Developer Community

            Bootcamp
            Community
            Pricing
            Webinars
            What's New
            Integrations
            Contact Support
            Contact Sales

              Zoho Survey Resources
                Features
                Survey Templates
                Integrations
                Community
                iOS Mobile Surveys
                Pricing
                Android Mobile Surveys
                Insurvey Blogs
                Insight Blogs
                Tips & Tricks





                              Latest Feature Updates


                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day




                                      Zoho Marketing Automation
                                        Zoho SalesIQ Resources


                                              Manage your brands on social media
                                              Access Zoho Social

                                                Zoho Pagesense Resources


                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now