Typically the same district manager will manage about 20 locations for a cable system company.  There are about 10,000 cable systems in the United States. 

We need to have a unique record for each location as other types of contacts are linked to each unique location. 

Since we plan to sometimes Mass Email (250 a day max) to the cable system locations we are concerned that occasionally we might send a duplicate email to some district managers. 

Before we figure out a work around for the situation I have a simple question.  When we send out a Mass Email to a group of 100 contacts will ZOHO CRM remove the duplicate emails before sending the email?  Or will ZOHO CRM send out the mass email to 100% of the contact records (even if they are duplicates)?

Thanks.  The answer will help us in figuring out how to handle these duplicate contacts. 

Michael Kokernak
Across Platforms, Inc.
www.acrossplatforms.com