Mass Email "Send Mail" does not update "Last Activity Time"?
The problem I am having right now is that I want to email a number of
contacts through the mass email ("Send Mail") button on a
specific view. Typically, I sort a specific view by "Last Activity
Time" so I know who to send an email to.
With that in mind, when I choose 2 or more contacts and press the
"Send Mail" button, select template, everything seems to
work. My contact gets an email and all is well.
Having said that, the problem I am having, the "Last Activity
Time" is not updated.
My workarounds right now:
- Going into a single contact and hitting the "Send Mail"
button, select template, and press "Send". The "Last
Activity Time" is updated in my list view.
- Choose 1 or more records in view (like above) and then create a
Macro to update "Last Activity Time" to now.
I don't mind my workaround, but is just wondering if this a bug?!?!
Any insight will be much appreciated!
Edwin