Master Zoho Desk through the Virtual Classroom Training (VCRT)

Master Zoho Desk through the Virtual Classroom Training (VCRT)

Hello Everyone,

This month's Virtual Classroom Training (VCRT) is for Zoho Desk users in APAC and India.

Zoho Desk offers an expert-led 4-day Virtual Classroom Training (VCRT). The training covers configurations, automations, and ways to streamline Zoho Desk for support operations.

Here are the details of the Zoho Desk training:

Block your calendars	September 14 –17,2026
Duration	4-day training | 4 hours a day
Regions	IST & APAC
Time	IST region: Starts at 9:00 AM IST
APAC region	Starts at 11:30 AM SGT

Click the links to register : IN users | APAC users

Your takeaways from the 4-day training:

1. Understand the fundamentals of Zoho Desk to empower your support processes.
   
2. Configure and manage tickets, workflows, automation, and SLAs.
   
3. Deliver efficient multi–channel customer support.
   
4. Learn best practices for building an effective customer support operation
   
5. Implement Zia and AI functionalities to improve support productivity.
   
6. Build engaging customer self-service experiences.
   
7. Track performance using CSAT, reports and dashboards.
   
8. Customize and personalize Zoho Desk to suit your working space and business needs.
   
9. Integrate Zoho Desk with other applications and extensions.
   
10. Make your support secure ensuring privacy, and tracking through audit logs.
    

VCRT is a great opportunity to learn, practice, and master Zoho Desk with expert guidance.

Seats are limited. Register, reserve, and take your customer support skills to the next level!

If you have questions, please write to training@zohodesk.com.

Click to register : IN users | APAC users

Regards,

Lydia | Zoho Desk