Merge and Send
I have a custom function that uses zoho.writer.mergeAndSend it has been working for months and in the past few days it has stopped working is there an issue on the Zoho side that may have caused this? I have tried revoke and reconnecting the connection, creating a new connection, changing the code from the builtin to invokeurl. nothing seems to fix it. I can still merge and send manually from zoho writer and the logs in zoho writer are not seeing a request so I am pretty sure the problem is with CRM.
the only thing I am getting from info on the response is,
- ```{"error_collection":[{"message":"CRM Record id is not found. Sign document will not be updated in the sign extension tab of Zoho CRM without CRM Record id. Please add CRM Record id under the key 'id' in merge data.","documentation_url":"https://www.zoho.com/writer/help/api/v1/merge-api-possible-error-codes.html","errorcode":"R6045"}],"error":{"message":"CRM Record id is not found. Sign document will not be updated in the sign extension tab of Zoho CRM without CRM Record id. Please add CRM Record id under the key 'id' in merge data.","documentation_url":"https://www.zoho.com/writer/help/api/v1/merge-api-possible-error-codes.html","response_generated_time":1675388411237,"request_url":"https://writer.zoho.com/writer/api/v1/documents/hi0td4a2689825d314e3faf0bc3de74720d7c/merge/email","errorcode":"R6045"}}
Function executed successfully
- Here is your Commission Statement``
I do not know if the error has been in there the whole time or not, I am not using sign extension for this document so I am not sure if that is just an erroneous error or if it is something causing my issue.
Any help would be appreciated.
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Pat
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー