Hello,
I am trying to migrate data from our SQL Database to Zoho CRM using Zoho DataPrep, but I encountered an issue during the transfer process.
When new records are created in Zoho CRM (records that do not already exist in the CRM), the Owner field is automatically assigned to me instead of the rightful owner corresponding to each record.
I already tried mapping the Owner field using the OwnerId values from Zoho CRM, but the records are still being transferred with my name as the owner.
Could you please advise how I can correctly configure the Owner mapping so that new records are assigned to their respective owners automatically during the import process?
Thank you in advance for your support.
Best regards,
Luis Blanco