Mismatch between Zoho CRM query and API query output
Hi,
I need to pull simple data from Zoho CRM like trial start and end dates and lead status for which I am using API queries like
getMyRecords . However the results I get from these APIs is different in count then when I view it on the Zoho CRM applying the same filters ! .
For Eg A query of trial start date = current month & lead status doesn't contain blowout gives output as 35 in API run query and 24 in Zoho CRM view when I apply this as a filter. ( screen shots attached)
Also though records in Lead module is more than 200 ,my query is always on recent data so I am hoping this issue is not due to index limit of 200.
I have attached screen shot of both Zoho CRM and API** output log in xml if it helps . I am really confused on how to get over this mis match and any help is greatly appreciatd.
Also I have already spoken to Zoho support for long hours and though I was told it can't happen it's not yet resolved . I have been scheduled for next call with their developer team after 3 days but this is really urgent :-(
Thanks so much !
Anu
PN **: I am using this API for xml export