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Hi! We are not able to open the task modules, it keeps continuously loading

6 users have this problem.
11 Replies
Reply

Hello,

Can you help us with your use case and let us know on the instance when the loading appears? Can you also check with other modules and see if the loading issue persists? Also, please check on an another browser and let us know if this is still the same so we can check and assist you with this.

Looking forward to hearing from you!

  • 1 month ago

 it happens when we try to open different modules. Not all users from our organization face this problem

  • 1 month ago

Hi Raantjes

We experienced similar issues tonight and this morning.  We noticed that it's OK in Zoho CRM direct, but not OK in Zoho CRM, when its accessed via the embed in Zoho One.  Hope that helps

Zoho - you need to solve this 

  • 1 month ago

Hello, we have the same issue, some modules cant be opened. However, records from them are accesible via search/related lists. They just won't load by clicking on them.

We are facing issues with this too. Some users can't load "Accounts" some can't load "Tasks" it seems to change modules per user. Is there any update!? 

+1

Hello Team,

We are checking this from our end. We will keep you posted here with an update at the earliest once this is fixed.

Stay tuned!

Hello Everyone,

This issue has been resolved from our end. I would suggest you all to check now and let us know if the issue still persists.

Looking forward to hearing from you!

  • 1 month ago

We are also experiencing this issue.
Sometimes opening a tab works without problems, but this is becoming increasingly rare.

Additionally, searching within Zoho is causing significant frustration here.
We have already opened a ticket with your support desk.
After performing a search, the results load relatively quickly, but when we click on a result, the same problem occurs continuously loading

The suggested solution was to try a different browser and clear the cache of the current browser.
We have several colleagues and various computers here, but none of these actions have resolved the issue.

As far as I can recall, this problem has been ongoing for several weeks now.
We would greatly appreciate a prompt solution, as I am almost 99% certain that the issue does not lie with our systems.


Hello,

Give us a while, we will check this from our end and get back to you on this with an update at the earliest.

Stay tuned!

Hello,

We have checked this from our end and seems to be user specific. Is it possible for you to connect us via live chat or phone support so we can connect with our experts and assist you with this.

Looking forward to hearing from you!

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