mx.google.com rejected your message to the following email addresses:

mx.google.com rejected your message to the following email addresses:

Greetings,

I have a problem with my zoho account ( farahchaaban@neotic.ai).
I can send email to zoho account and other than zoho accounts but other account cannot send me an email.
If they try so, they get a message :

mx.google.com rejected your message to the following email addresses:

farahchaaban@neotic.ai (farahchaaban@neotic.ai)
The address you sent your message to wasn't found at the destination domain. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following:

  1. Send the message again, but before you do, delete and retype the address. If your email program automatically suggests an address to use, don't select it.
  2. Clear the recipient AutoComplete cache in your email program by following the steps in this article: Status code 5.1.1. Then resend the message, but before you do, be sure to delete and retype the address.
  3. Contact the recipient by some other means (by phone, for example) to confirm you're using the right address. Ask them if they've set up an email forwarding rule that could be forwarding your message to an incorrect address.

 

mx.google.com gave this error:
The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser e39si1586268plg.511 - gsmtp



What should i do?


Regards,


Farah