My colleague who is also the Admin on the ZOHO CRM is unable to view my emails to leads or accounts
Hello!
I and the CEO both are admin on the CRM.
We both can see emails of other colleagues who are not admins.
But he cannot see my emails even though I have set them as "Public" in the ZOHO Mail Add-on settings (just like other colleagues whose emails we both can view).
We require that this colleague (the admin) is able to view my emails associated to my contacts/leads/accounts.
We use our company's domain emails and not the ZOHO domain email addresses for anything.
Kindly inform if there is a solution to this.