Name vs. username

Name vs. username

Because this is my business address, I'd like my email to show up in people's inbox's as
 MyName < myemailaddres@zoho.com> . However, it simply says MyEmailAddress < myemailaddress@zoho.com> . 
I've already changed my name in the personal information part of my account, but that didn't work. How can I do this? Surely, there's a way!

Thank you.