Hi,

 

It's really annoying that you can't use the first name in emails from potentials.

 

At the moment we have to copy the first name in to a field to use it in an email but sometimes my sales people forget and the email goes out with a name on it.........

 

To have something like....${PotentialsFirst Name} would be very beneficial and would mean no need for our work around....

 

Regards

 

Chris