Need Help! Data Factory to Zoho Connection: Error 401

Need Help! Data Factory to Zoho Connection: Error 401

Hello everyone, I'm reaching out for assistance with an issue I'm facing while trying to set up a Linked Service from Azure Data Factory to Zoho. Despite following the setup instructions carefully, I keep encountering a connection error that I can't seem to resolve.

The error message I receive is as follows:
  1. ERROR [HY000] [Microsoft][Zoho] (62) API Connection Failed. Forbidden Request. HTTP Response code: 401
  2. ERROR [HY000] [Microsoft][Zoho] (62) API Connection Failed. Forbidden Request. HTTP Response code: 401


This indicates a problem with API connection, suggesting that the request is forbidden, and it's accompanied by a 401 HTTP response code, typically related to authentication or authorization issues.

Steps Taken:
- I've double-checked the API credentials to ensure they're correct as well as the URL and endpoint (I've already renewed the access token multiple times and each token has an expiration time of 2 hours).
- Reviewed the permissions associated with the API key to confirm it has the necessary access.
- Verified that there are no IP restrictions or other security settings that might be blocking the connection.



Despite these checks, the error persists, and I'm unable to establish the connection.

Has anyone encountered a similar issue or does anyone have insights on what might be causing this problem and how to resolve it? Any suggestions or guidance would be greatly appreciated. I'm wondering if there's a specific setting I might have overlooked or if there's a known issue with connecting to Zoho from Data Factory.

I've attached screenshots of the error message and my configuration settings to provide a clearer picture of the issue.

Thank you in advance for your help and suggestions!




                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation


                                        Manage your brands on social media



                                              Zoho TeamInbox Resources

                                                Zoho DataPrep Resources



                                                  Zoho CRM Plus Resources

                                                    Zoho Books Resources


                                                      Zoho Subscriptions Resources

                                                        Zoho Projects Resources


                                                          Zoho Sprints Resources


                                                            Qntrl Resources


                                                              Zoho Creator Resources


                                                                Zoho WorkDrive Resources



                                                                  Zoho Campaigns Resources

                                                                    Zoho CRM Resources

                                                                    • CRM Community Learning Series

                                                                      CRM Community Learning Series


                                                                    • Tips

                                                                      Tips

                                                                    • Functions

                                                                      Functions

                                                                    • Meetups

                                                                      Meetups

                                                                    • Kbase

                                                                      Kbase

                                                                    • Resources

                                                                      Resources

                                                                    • Digest

                                                                      Digest

                                                                    • CRM Marketplace

                                                                      CRM Marketplace

                                                                    • MVP Corner

                                                                      MVP Corner

                                                                    





                                                                    




                                                                        Design. Discuss. Deliver.

                                                                        Create visually engaging stories with Zoho Show.

                                                                        Get Started Now