New features for Zoho email

New features for Zoho email

Zoho email can be expanded to more functionality such as task or request management system or integrated with other Zoho applications. For this purpose we need to use header fields and make changes in email messaging client programs. The idea is described in my post EMAIL AS TASK MANAGEMENT SYSTEM AND MORE... and technically disclosed in METHOD FOR GENERATING, TRANSMISSION AND PROCESSING RICH FORMAT EMAIL MESSAGES
It could give to email technology new impulse and improve user experience.
As first step it could be message status control, if it was opened or not. First, we should add property 'status' to messages. By default the status is 0. When receiver opens a message a service message is sent back to sender with the following options fields in headers: 'messageType:changeStatus'; 'isService:1', 'replyMessageID:(initial messageID)', 'status:1'. When sender's client receives this message it identifies that it has type of 'service' and does not display the message in UI. Then it identifies that it should change status of message with specific ID to 1 (which means that the message has been read) and mark it in UI (as wee see this in WhatsApp).