New on Zoho Marketplace for Europe region: Quarter 4 '21

New on Zoho Marketplace for Europe region: Quarter 4 '21



Zoho Marketplace houses 1,000+ extensions to help improve and enhance the functionality of your Zoho products. In the last quarter of 2021, we released 60 new extensions for various Zoho products, including 32 extensions for Zoho CRM, and 10 new telephony extensions. Read on to learn more.

Telephony extensions
We released ten new telephony extensions in the last quarter. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho SalesIQ, and Bigin. Start making calls from your Zoho products and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends.




Extensions for Zoho CRM
In addition to the 500+ Zoho CRM extensions, we released 32 new extensions for Zoho CRM. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people effortlessly improve their performance.

SMS extensions for Zoho CRM
Instantly send SMS messages from Zoho CRM using predefined and customizable SMS templates. Use the Schedule SMS feature to automatically send messages at times you set and ensure you are always catching your customers at the right moment. Maintain an SMS history of all your sent messages and write workflows to send automated SMS messages.

Other extensions for Zoho CRM

Turn your Zoho CRM into a fully functional field service management platform or operations management system that enables you to create jobs and allocate them with ease to your field service ops team. Automate the creation of invoices when tasks are completed via LogixOne application and more.


ACR Phone is an Android phone app for recording voice calls with additional features such as blacklist, cloud upload, call log, and more. Use the ACR Phone extension for Zoho CRM to generate Leads and Contacts with the voice recording attached right after your phone call ends. It works with the standard Zoho CRM modules "Leads" and/or "Contacts."


Capture leads and affiliate data using LeadDyno Affiliate Tracking and send it directly to Zoho CRM. Access user information collected by the LeadDyno affiliate platform, and apply Zoho CRM workflows to communicate and engage with your leads or affiliates.


Engage with your customers seamlessly and virtually, using simple, beautiful, and effective presentation sharing. Create gorgeous presentations using Slidease and share them with your Zoho  CRM contacts—without them having to download or log in to any other software!


Find leads and businesses using the Google Maps API. Based on the keyword and location you provide, Lead Finder will search all businesses within the specified location and the results can be imported to any Zoho CRM module or downloaded as CSV files with ease.


Store the contact information of business contacts in the form of digital business cards using Sansan. Sync those business card details into Zoho CRM, and get them mapped within the Contacts or Leads modules using the Sansan extension.


Enable your marketing and sales teams to work in sync. With the ActiveCampaign extension for Zoho CRM, you can add contacts or deals and track your contacts from within Zoho CRM. Add multiple deals in ActiveCampaign from Zoho CRM, view all deals associated with contacts' email addresses and more.


Automatically update exchange rates for your Zoho CRM currencies using real-time exchange rates from Wise. Adjust the Wise exchange rates with a certain percentage using the Web Tab and also update for individual currency exchange rate wherever needed. 


Integrate Swiss QR Invoice with Zoho CRM to generate and attach official Swiss QR-codes to your invoices from Zoho CRM. Design your own invoice template in the QR Modul Dashboard and send the invoices via email or Swiss postal services.


Create integration between Facebook and Zoho CRM using the SaveMyLeads service, to automatically send leads from Facebook Lead Ads to Zoho CRM. Save time and reduce the risk of human error, as you'll no longer be required to transfer the data manually. 


Keep your clients' information synchronized between your Magaya system and Zoho CRM. Securely transfer quotes both ways, view the information of scheduled shipments in agreement with your clients, manage and maintain the same classifier data of the information in both systems and more.


The QnA Maker extension for Zoho CRM lets you access AI bots in Zoho CRM which can answer your queries. Any bots created in your Microsoft cognitive services can be linked with Zoho CRM with an API call.


The Sentiment Analysis extension for Zoho CRM analyzes and scores the sentiments of each customer's comments, helping salespeople know at a glance whether the client is happy or sad throughout the engagement. 


Retrieve all the contact details of any given website (social networks, phone, email if published) for any given company in your Zoho CRM's prospects or accounts modules. The data gets automatically fetched every time you create an account or a prospect or when you edit a website field.


Choose WhatsApp-approved templates, add parameters to the templates, and send WhatsApp messages directly from Zoho CRM. Configure your Zoho CRM workflows to send automated WhatsApp messages when the criteria are met.


Sync lead information from Locator App to Zoho CRM in real-time, so you can easily follow up with the leads from Zoho CRM to convert them faster. Allocate the correct sales reps for each lead depending on their requirements and more.


Locate lead addresses from Zoho CRM using the Google API. Find and autofill addresses, pin and update locations, and insert addresses in CRM Lead records. View inline Google Maps as a related list in the leads module.


Easily connect with your contacts on Zoho CRM through Aloware’s contact center integration. Enjoy click-to-call and automated logs, complete with unlimited inbound and outbound credits for building longer-lasting customer relationships.


Integrate TMetric with Zoho CRM and start logging time spent on each task from within Zoho CRM. Simply click on the embedded timer button once you start a task and the timer will automatically stop when you switch between tasks.


Instantly analyze Zoho CRM data to identify critical information that's missing from each module. Get key insights that explain the potential outcomes if you don't fix the missing data.


Enable your clients to share passwords and sensitive information securely through Zoho Vault with the strongest encryption standard. Contacts can easily enter their password on their own and share it with you in Zoho Vault.


Pull new IndiaMart leads directly into Zoho CRM. The lead source will be automatically updated to “IndiaMart” so that you can categorize all other leads and leads generated from IndiaMart. Get details such as sender name, address, mobile, company name, subject, inquiry date, city, and address from IndiaMart.


WhatsApp for Zoho CRM enables you to track your sales and customer service follow-ups directly from Zoho CRM. Send quick responses, save images, audio, and conversations, and create leads and contacts from new messages.


Save your agents' time by reducing tiresome app switching and automating sales tasks. Allow them to focus on sales and create a more personalized experience to drive significant sales revenue. Sync contact and activities across platforms, with deals and activities' quick links from Dialpad to Zoho CRM.


Sync Xero customers with Zoho CRM, making it easier to create or cancel invoices and even download the invoice as PDF—all without leaving your CRM. All customer invoices are updated under each contact and account module.


Send interactive emails with your calendar integrated into them, directly from the Lodago editor on your Zoho CRM and boost your number of appointments. The recipients can book appointments within the same email without leaving their inbox.


Integrate Stripe with Zoho CRM to eliminate the complexities of online transactions without leaving the Zoho CRM interface. Import your Stripe customers into Zoho CRM to view the details and status of invoices associated with Stripe transactions for each account and contact in Zoho CRM.


The DataStitch for Zoho CRM integration prepares data to be imported into any Zoho CRM module. It can consolidate the scattered data across multiple CSV files, standardize it, remove similar records, and merge disconnected datasets across common patterns.


CRM Toolkit enables you to access accurate address data in Zoho CRM. All CRM modules, including custom modules, can be configured and admins also have the capability to map any field, including custom fields, to Loqate's accurate global addressing platform.


Extensions for Zoho Finance applications
We released 3 new extensions for the Zoho Finance apps. Give your finance and accounting teams a unified platform and reduce their workload by letting Zoho apps gather all your accounting details.


View invoices and bills payable to get an overview of your future cash position. Effectively manage working capital by reaching out to clients with pending payments and ensure you receive payments on time. 


tracezilla is an order and inventory management system designed for food businesses that ensure end-to-end traceability and automates the documentation and daily routines in the company. Integrate tracezilla with Zoho Books and automatically synchronize invoices and inventory valuation.


ASPluris for Zoho Inventory puts your picking lists onto the screen of a portable barcode terminal. It allows authorized workers to perform inventory adjustments with ease, directly at the warehouse shelves, using a portable barcode terminal. 

Extensions for other Zoho products
There are now even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI. 


Send out background checks from Zoho Recruit and receive reports, all from a single window. Customize your screening process to match your organization or client needs. Offer candidates more flexibility and improve your time to hire.


Administer Mercer Mettl talent assessments from within Zoho Recruit in a secure and credible environment using AI-powered proctoring tools. Conduct online interviews with candidates directly from Zoho Recruit and assess candidate skills on a deeper level with automated coding simulators.


Export for Zoho Projects automates the export process for projects, tasks, and users. Export your Zoho Projects tasks to another project management system while retaining complete control over the export process. Ensure data accuracy with built-in task-field value mapping and more.


Connect Cliq with the readily available applets in IFTTT and pull notifications from others apps right inside Cliq. Configure where you would like to receive notification updates - be it individual chats, channels, or bots.


Add a dash of fun to your work routine and bring back that Friday feeling with Games for Zoho Cliq. This extension brings simple yet entertaining virtual games to your Cliq channels to help employees de-stress at work and strengthen team bonding.


Connect Zoho Desk with more than 1000 apps to share data without the need to write a single line of code using Integromat for Zoho Desk. Start by dragging and dropping apps, filters, and other functions to build workflows based on your most-used processes. 



Make manual data entry a thing of the past by using Hubspot sync for your Zoho product. Every time a record is created or updated in either app, the integration automatically syncs the new information in both accounts. Create or customize your own mappings, and share the data in real-time so your information is always up to date.


Eliminate the need to manually import data into Zoho by automating the process. Maintain relations between objects—keep the original data structure and get to work right after import. Use the free testing feature to check how your data migrates.

Integrately is an automation app that helps users integrate their Zoho products with other apps in just a click. Build workflows and sync all your data between multiple business apps without writing a single line of code. Stay up to date and keep all your apps in sync with real-time updates.

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