New User Woes

New User Woes

Hello support:

When a new user logged out and comes back is directed to Zoho website and can create account, potentials etc. However, they are not seen in my site at all. User shows that she is 'Unconfirmed' on my list but everytime I re-invite her, she goes direct to Zoho site.

How can we re-direct her in my site instead of Zoho? How can we get her to be 'Confirmed' in my Users?