New Zoho user - rookie question
Just attempting to enter "contacts" for the first time. Within that template is a space for "Account Name".
Based on Zoho definition, an account is "companies or department within a company, with which you make busines dealings." I'm not at that point yet having just made cold calls to potential customers.
QUESTION: If I put the company name in that slot, is it going to confuse future reports when I ACTUALLY do business with a company? How would I know the difference if I'm wanting to look at companies I actually do business with versus potential accounts?
It seems that on the Contacts template, that space should just be called "Company" in order to avoid that confusion.
Am I daft or is there a way to change that field name? I've looked at the edit capabilities and I don't see any way of getting rid of that field or changing its name.
Thanks!