No Conformation During Unattended Remote Access Connections
I have about 25 client computers that I connect to on a regular basis in my list of unattended remote access computers.
There is often a slight chance of me incorrectly choosing the wrong computer to connect to and recently I've made connections to the wrong clients by accidentally choosing the wrong ones in the list.
There needs to be some confirmation dialog box that alerts me to which computer I'm connecting to before I actually make the connection to the client. Sometimes your eyes can play tricks on you when lining up the "Connect" button with the actual customer. I can imagine that these inadvertent interruptions could cause my customers to be inconvenienced and my service could be put into a bad light due to the mistake.
I have some of my customers set for conformation on their end and some that dont want a conformation on their end so asking me to have my customers confirm the connection (like elderly people) is not going to work. This is a UI issue that needs to be worked out in the platform for safety reasons. See screenshot attached to understand what I am talking about.
Please fix this ASAP as this is a serious problem.
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
slarson
Arun Pandian S
Sticky Posts
Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー