Zoho Support team: This is part of the following ticket I lodged 2 weeks ago but has not yet been resolved:
[##1085
165##] Task 'Remind at' not working
Maybe someone on the forum can help:
None of my zoho email alerts are coming through. When I was on the free version and I used the 15 day trial of the professional version, all the alerts worked perfectly. But as soon as we upgraded to professional the alerts stopped working.
I have the correct email address in the following areas:
- Personal Settings > Account Settings > User Information
- Users > Active Users > Email Address
- Zoho Apps > Zoho Mail > Mailbox
- My Zoho Account > Personal Information
Is there any other area I've missed?
The email address itself works fine, as Zoho is the only thing that I'm having trouble receiving emails from.
Help! I need my workflow alerts to meet my SLAs!