No emails from Jagex/Runescape

No emails from Jagex/Runescape

hello i am having this issue, emails from Jagex/Runescape won't come through, trying to change password/email address but the emails just don't come through from them. Everything else seems fine. They send to my non Zoho addresses though.
i paid 12 months of suscription in zoho mail just for jagex emailing
i look other