no one answering the phone or live chat or responding to emails

no one answering the phone or live chat or responding to emails

hi 

i am trying to connect to zoho but no reply, i have tried

calling your UK tel number
emailing support and presales 
forum post
live chat
left voicemail for the account manager

I am disappointed by this experience thus far!  Would it be better to take our business elsewhere seeing as we are a NEW customer, if so what are the other options?