Not receiving emails from my Shopify contact form

Not receiving emails from my Shopify contact form

Hi,
I've seen this in other forum threads but the solutions posted don't seem to be helping.  I sent an email to support at zohomail and am waiting to hear back, thought I'd try here.  My spf record (at namecheap) is:

v=spf1 mx include:zoho.com include:servers.mcsv.net include:shops.shopify.com ~all

"include:shops.shopify.com" seems to be what is suggested to fix this problem but I'm still not receiving emails from my contact form:


The form works fine, as if I change Shopify settings to a different email address, I get emails through the form just fine, but as soon as I change it to my domain email, I receive nothing in my inbox or spam folder.

Any help is appreciated. Thank you!
Lori
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