Not recieving mails from specific address

Not recieving mails from specific address

Hi,
I have problem. My mail account info@grey-mores.cz is not recieving forwarded mails from grey.info@seznam.cz. Seznam.cz support tell me, that error is on Zoho side, because they are recieving error  "552 5.1.1 < info@grey-mores.cz > Mailbox delivery failure policy error". 

I have domain seznam.cz and mail grey.info@seznam.cz on whitelists, but still dont wodk.

Can you please help me? 

Thank you.